Back

BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,524 reviews

December 31, 2021

A very good experience. We were greeted when we arrived. Nate Gibson helped us and was courteous and very helpful as we had our car serviced. More

by TP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Jan 31, 2022 -

BMW of Southpoint responded

Tp, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2021

Always a grt experience at this location. Kind curtious and efficient. Always a pleasure to go there. More

by Cbsadowski1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Dec 31, 2021 -

BMW of Southpoint responded

Cbsadowski1971, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2021

Malcolm Fields is very reliable with exceptional communication about my car. Harold was very helpful and respectful when I dropped of my car early. Keep up the strong work team! More

by vpatel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields, Harold, Tyler Bowyer
Dec 31, 2021 -

BMW of Southpoint responded

Vpatel, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2021

Very helpful staff. Malcom Fields was a pleasure to work with and provided useful insights. More

by abachuno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Dec 31, 2021 -

BMW of Southpoint responded

Abachuno, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2021

I just transitioned back to the RTP area. Everything was easy, efficient, and friendly. The gentleman I worked with, Harold Harris, was exceptional with customer service. He was very thorough in his communi More

by smith_amanda.790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Dec 31, 2021 -

BMW of Southpoint responded

Smith_amanda.790, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 30, 2021

Jason was super helpful in advising me on service needed for my X1. The service was quick, the after service video is really helpful, and all the staff at bmw of Southpoint are friendly! More

by ncsavages5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 31, 2021 -

BMW of Southpoint responded

Ncsavages5, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

December 29, 2021

Excellent, professional and timely service. Team member Malcolm I found knowledgeable and helpful. The video presentation provided as the mechanic explained and showed what needed to be repaired was extrem More

by Curtis3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Dec 30, 2021 -

BMW of Southpoint responded

Curtis3, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2021

Exceptional service department. Technicians top notch. Thanks to service advisor Nate Gibson. 1st class department More

by tzullo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Dec 29, 2021 -

tzullo responded

Thank you!

December 29, 2021

Can't say enough good things about BMW Southpoint. I have a Dinan/CarBahn BMW M3, and it was incredibly relieving to know this dealership has dedicated BMW M Technicians(Felix) and service(Malcolm). B More

by Supernova752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm, Felix
Dec 30, 2021 -

BMW of Southpoint responded

Supernova752, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 25, 2021

Service was excellent as usual. Malcolm and Pat were very helpful. They only recommend services that are needed. More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Dec 27, 2021 -

BMW of Southpoint responded

Eric, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
85
...