BMW of Southpoint

Overall good experience getting oil changed, took longer than expected but Joey helped get me out as quickly as possible. than expected but Joey helped get me out as quickly as possible. More

Harold in the service department was excellent. He took great care of me and my X5! great care of me and my X5! More

Shouts out to Harold H at BMW of Southpoint! I drive over 1 1/2 hours to come to this dealership vs the dealership in my town of Fayetteville just for the quality of service. Harold and the entire team over 1 1/2 hours to come to this dealership vs the dealership in my town of Fayetteville just for the quality of service. Harold and the entire team keep me informed with every aspect of getting my car serviced. The waiting area is clean, comfortable and has all amenities to make waiting easy. The team members are friendly and courteous. If BMW is the ultimate driving experience then BMW of Southpoint gives you the ultimate almost painless service experience. More

Been a long term customer with this dealership. Great experience getting my X3 serviced. Nate Gibson is very personable with a keen focus on customer satisfaction. Answered all my questions & kept me po experience getting my X3 serviced. Nate Gibson is very personable with a keen focus on customer satisfaction. Answered all my questions & kept me posted while I waited on site. Really like the video e-mailed to show my car on the lift with brake & tire wear details/ status provided my technician. Also got to catch up & meet with my hood buddy John Hilliard in finance to discuss service & extended warranty options for consideration. This dealership is constantly seeking to improve the customer experience. More

Customer Service is 2nd to none. Professional, courteous, caring, and knowledgeable. Harold Harris was and pleasant and he could be. Service department tech's have never disappointed me, and alwa courteous, caring, and knowledgeable. Harold Harris was and pleasant and he could be. Service department tech's have never disappointed me, and always keeps me informed as service is being handled. More

Excellent all-round service. Jason Glidden was very helpful and courteous. Car was ready as promised and returned cleaned and sanitized. helpful and courteous. Car was ready as promised and returned cleaned and sanitized. More

I have a 2003 330CI and love it. As a consequence, I do a lot of the maintenance myself. However, there are times when I need help or am over my head. I can always count on Southpoint BMW! I would espec a lot of the maintenance myself. However, there are times when I need help or am over my head. I can always count on Southpoint BMW! I would especially like to call out Jason Glidden on the Service team. He is my go to guy and puts up with me and my questions. :) More

Great dealership that went above and beyond to find us our dream X3 in a challenging time. Josh Zinn was incredibly detail-oriented, responsive, and just a great person to work with. We will definitely vi our dream X3 in a challenging time. Josh Zinn was incredibly detail-oriented, responsive, and just a great person to work with. We will definitely visit again. More

My X3 is the first luxury car I’ve ever purchased and Shahab did an amazing job providing me with prompt responses, openness about my used cars history and explaining anything and everything to me that I Shahab did an amazing job providing me with prompt responses, openness about my used cars history and explaining anything and everything to me that I wanted to know. There were no pushy sales tactics used, no hidden agendas and Professionalism at all times. I definitely recommend this dealership, Shahab and the BMW team, especially if you’re a first time purchaser of a newer, luxury car. More

Excellent - Service Coordinator, Sales and Finance Leadership team that care for each customer. Great Technical team! Leadership team that care for each customer. Great Technical team! More