BMW of Spokane

There is a definite improvement over a few years ago. The service staff was much more responsive. The service staff was much more responsive. More

The dealership is great but I cannot understand how a $90k BMW X6 can come without adaptive cruise control and further, it cannot be added. This seriously diminishes the value of the car to me. Sadly, I $90k BMW X6 can come without adaptive cruise control and further, it cannot be added. This seriously diminishes the value of the car to me. Sadly, I did not realize this until after purchase. More

I purchased my X5 just a few months ago, so I’ve not had a lot of experience with the service department. Last week was much better than brief encounters I’ve had previously. a lot of experience with the service department. Last week was much better than brief encounters I’ve had previously. More

Very professional and attentive. Respectful of my time, answering all questions and addressing all concerns. Respectful of my time, answering all questions and addressing all concerns. More

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I got a great lease deal on ‘24 X3, but it didn’t have features I expected. I upgraded to a ‘25 X1 and it is fantastic! Robbie Rosin is the best car rep I’ve ever worked with! He knows every aspect and e features I expected. I upgraded to a ‘25 X1 and it is fantastic! Robbie Rosin is the best car rep I’ve ever worked with! He knows every aspect and every button is this high tech machine. One suggestion: the “finance process” was not fun. If I’d taken all the insurance they tried to sell me, my lease payment would have doubled! That said, I love the car and loved working with Robbie. He was very professional despite me acting like a jerk at one point. Not my best moment. More

I enjoyed my time there. Kevin was very professional. Please send me a service summary history to jaypritchett357@yahoo.com. Kevin was very professional. Please send me a service summary history to jaypritchett357@yahoo.com. More

Kevin in the service department always has my back. Make scheduling my services easy and seamless. He ensures I know what’s going on with my vehicle and when it will be finished. Make scheduling my services easy and seamless. He ensures I know what’s going on with my vehicle and when it will be finished. More

They are not as friendly about service as when I was buying a car at which time I was a valued customer. Now I’m simply another nobody. I do like my service provider William though. He did a great jo buying a car at which time I was a valued customer. Now I’m simply another nobody. I do like my service provider William though. He did a great job. More