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BMW of Spokane

Spokane, WA

4.3
584 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 584 reviews

July 09, 2018

Air bag recall This was done promptly and the service department was as nice and professional as always. We travel from Montana for service and are not disappointed More

by rbbigsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
July 09, 2018

Excellent Customer Service When we drove up to the service department, we were greeted immediately and ushered to Scott's desk. Given a 2 1/2 hour time frame. The job was comple More

by alpinecabin
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly
July 06, 2018

Job finished right the first time The Service team exceeded my expectations and I was very pleased with the Detail and the customer waiting area was very pleasant and well stocked More

by heather123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
July 05, 2018

I drove 300 miles to get excellent service and it exceeded ! I am an extremely loyal customer until I’m not treated properly. We purchased 5 BMW’s from Medford BMW and loved the service in sales and service. We More

by lnadams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
July 05, 2018

Great experience No negotiation drama or hidden extras. Fair price and excellent service. Picked me up at the airport when I flew in to get the car. More

by jeffm777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Herling, Jose ? Both 5 stars, Joseph Sukin
July 04, 2018

Dissatisfied The service department appears to be uninviting in regards to customer service. Brought the vehicle in for annual service and the service advisor comp More

by lavignew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Grumbly
July 03, 2018

Service Had free inspection and front brakes done. The staff are always friendly and I really appreciate that I am able to get a ride to work. More

by KIMPIERONI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver to work, Kevin Risley
July 01, 2018

Easy in, easy out Spokane BMW made it very easy for me to service the car and it was super fun to "test drive" the new X2 loaner that day! More

by kjc
Recommend Dealer
Yes
Employees Worked With
Mitch
June 28, 2018

Oil change on 1 year old suv When I bought my X3 from this dealership last year I was very impressed with their service, as I had after factor additions I wanted installed. But I More

by AMARIEL76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Cooper
June 27, 2018

Overall great experience I’ve been the quite a few dealerships and this was the best experience I’ve had. Thanks Brett for making it easy and painless. More

by WENTZMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McMahon
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