BMW of Spokane

General maintenance The team was fast and friendly as usual. Only downfalls are the waiting area has an air freshener so strong it stays in your nose for hours after you The team was fast and friendly as usual. Only downfalls are the waiting area has an air freshener so strong it stays in your nose for hours after you leave. And every time they reset my oil change alert they mess up other alerts that go off shortly after I leave and have to reset myself. Small price to pay for good service from very dedicated team of people. More

Fast service Great communication service center had the parts everything was on time and the repair was done right and found my air bag problem very accurate Great communication service center had the parts everything was on time and the repair was done right and found my air bag problem very accurate More

Great experience Took my BMW in for some recall work and general maintenance, and was happy with the customer service and work that was done. Came from out of town, an Took my BMW in for some recall work and general maintenance, and was happy with the customer service and work that was done. Came from out of town, and they had no problem loaning me a brand new BMW for the day. Will definitely return in the future! More

Oil change and air bag recall replacement I was not aware there was a air bag recall on my car. The recall work was completed along with my scheduled appointment. Good service. Staff was helpf I was not aware there was a air bag recall on my car. The recall work was completed along with my scheduled appointment. Good service. Staff was helpful. The car was ready on time More

Service, oil change Good overall and the staff was thoughtful and knowledgeable about the maintenance being done. The car was clean and drives without problem. The serv Good overall and the staff was thoughtful and knowledgeable about the maintenance being done. The car was clean and drives without problem. The service dept was able to answer my questions about corrosion that was going on with my car. More

Positive Plus All staff were polite,professional and courteous. Service was timely and complete. I would recommend this Dealership and Service department to any All staff were polite,professional and courteous. Service was timely and complete. I would recommend this Dealership and Service department to anyone looking to keep their automobile safe and reliable. More

Just went to get my AC checked I went to get my AC checked and Freon filled, and had a great experience. The free coffee was nice, friendly staff, and I was offered a test drive in I went to get my AC checked and Freon filled, and had a great experience. The free coffee was nice, friendly staff, and I was offered a test drive in a car I now will be purchasing. More

Alignment They spent 1 1/2 hours getting the alignment machine to work. I didn't get any papers showing the alignment results. We drove 2 hours to get to the de They spent 1 1/2 hours getting the alignment machine to work. I didn't get any papers showing the alignment results. We drove 2 hours to get to the dealership with an appointment while we wait. More

Professional I received a text and phone message reminding me of my scheduled maintenance. Scheduling a good date and time was easy. The service rep was very court I received a text and phone message reminding me of my scheduled maintenance. Scheduling a good date and time was easy. The service rep was very courteous. It was completed in a timely manner as stated. Courtesy car wash was appreciated. More

Getting to know our new BMW Brett was a big help in showing us all of the features of our new car. And he gets an extra "kudos" for coming in on Mother's Day to complete the sal Brett was a big help in showing us all of the features of our new car. And he gets an extra "kudos" for coming in on Mother's Day to complete the sale. More