
BMW of Spokane
Spokane, WA
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Kevin Risley = Above and Beyond Service Have been working with Kevin for the last few years to have our M6, X6M and Q7 serviced and maintained. Extremely timely & effective communication wi Have been working with Kevin for the last few years to have our M6, X6M and Q7 serviced and maintained. Extremely timely & effective communication with each interaction. They've had loaner vehicles or covered the cost for a rental car when needed - very helpful. He always makes us feel like his most important client! We feel appreciated for our business, not simply customer #372378927. Thanks Kevin for the great service! More
warranty annual service for 3 series diesel BMW Scott Grumbly facilitated service on our car while we needed to be away for a few days. His help made drop off and return of our vehicle a breeze. We Scott Grumbly facilitated service on our car while we needed to be away for a few days. His help made drop off and return of our vehicle a breeze. We are very appreciative, and of course all the service due was performed as we've come to expect. More
Apprciated the professionalism of all the team. Joseph was very helpful in helping us make a decision on the purchase of our first BMW. His knowledge, experience and patience was reflected all throu Joseph was very helpful in helping us make a decision on the purchase of our first BMW. His knowledge, experience and patience was reflected all through the progress of the purchase. He was courteous and offered future assistance if we needed extra help understanding all the "gismos" involved. Thank you Joseph, we will not hesitate in recommending you. Dennis & Jocelyne Ducommun More
Soctt is the Best Scott is the best! He always goes out of his way to do a bit extra for his customers. I always feel appreciated when I leave the service center. Scott is the best! He always goes out of his way to do a bit extra for his customers. I always feel appreciated when I leave the service center. More
Awesome Thanks for all the help, these guys rocked it. Best BMW dealership in the area. From sales to service as well as management they have us covered. Thanks for all the help, these guys rocked it. Best BMW dealership in the area. From sales to service as well as management they have us covered. More
Customer Service Tops They have always provided excellent service with explanations of the work done. I would recommend them to anyone who needs to have their car serviced They have always provided excellent service with explanations of the work done. I would recommend them to anyone who needs to have their car serviced. More
Starter Failure I tried sereval things before having my 2007 328i towed to the dealer. I had a key code on the dash. Research suggested that my car no longer recogniz I tried sereval things before having my 2007 328i towed to the dealer. I had a key code on the dash. Research suggested that my car no longer recognized my key. It however ended up being a failed starter.They had it repaired the next day. More
Detail and standard required service Responsive, attentive staff that excels at the basics - follows up with you in a timely manner, returns calls and keeps you in the process loop. Responsive, attentive staff that excels at the basics - follows up with you in a timely manner, returns calls and keeps you in the process loop. More
I love this place. Owning a BMW has isn’t perks and downfalls. I am a BMW family and we love our cars, but you have to properly maintain and care for them. The Sevice ce Owning a BMW has isn’t perks and downfalls. I am a BMW family and we love our cars, but you have to properly maintain and care for them. The Sevice center at Camp BMW in Spokane are fast, accurate, and friendly. My experience with the sales department was great. They let me change my mind as many times as I wanted, and tried to help me with everything I needed. More
Great service department! Friendly staff. The service department team at BMW of Spokane is wonderful to work with. Every time I go in I feel extremely welcomed and the staff is very open and h The service department team at BMW of Spokane is wonderful to work with. Every time I go in I feel extremely welcomed and the staff is very open and honest about the service to be completed on your car. As a female sometimes it can be intimidating to have your car serviced. The staff does a great job at explaining what needs to be completed on your car and why. More