BMW of Spokane

Taken care of The dealership is so clean and comfortable. My fav service rep is Scott. Very clear on what is needed, recommended, and future needs. Painless visit! The dealership is so clean and comfortable. My fav service rep is Scott. Very clear on what is needed, recommended, and future needs. Painless visit! More

Very informative. Took care of everything! Very happy with the service from Kevin. Really pleased with the knowledge and communication throughout process and didn’t try and sell me on extra wor Very happy with the service from Kevin. Really pleased with the knowledge and communication throughout process and didn’t try and sell me on extra work, etc. More

AWESOME Mitchell was super helpful and was able to have my car ready the same day within a few hours! Customer service was very friendly as well Mitchell was super helpful and was able to have my car ready the same day within a few hours! Customer service was very friendly as well More

I like that I have options I like that they give me options. Working with Scott, he gives me the details of what they have decided my car needs and then helps me come up with a I like that they give me options. Working with Scott, he gives me the details of what they have decided my car needs and then helps me come up with a plan. I like that I feel like I'm in the driver's seat on the solutions to my car's problems. Also the courtesy shuttles to work and back are a bonus. It has allowed me to focus on my work while they focus on my car. More

Recommended service Great service and people every visit! Love the care call to schedule the needed services and the service team's fast, friendly service when you arrive Great service and people every visit! Love the care call to schedule the needed services and the service team's fast, friendly service when you arrive at the dealership/service center. More

Great customer service This dealership has gone through changes and it is noticeable. Work was complete, no longer am I worried about the issues resurfacing. I was treated This dealership has gone through changes and it is noticeable. Work was complete, no longer am I worried about the issues resurfacing. I was treated with respect and kept informed on the progress of my vehicle. Very happy with this experience! More

Service Work The customer service is great,They have b been very accommodating taking care of all my needs, I have left my BMW there for an extended period of time The customer service is great,They have b been very accommodating taking care of all my needs, I have left my BMW there for an extended period of time while it has been serviced and I have full confidence that when I pick it up, it will be fully serviced. Quite a bit of work needed to be done, and I don't even check on the status, I know that when it is finished to my satisfaction they will be giving me a call. More

Service Visit The dealership is nice, Service Rep (Mitch) was efficient and knowledgeable, waiting area was well-equipped with TV, coffee drinks, and good selection The dealership is nice, Service Rep (Mitch) was efficient and knowledgeable, waiting area was well-equipped with TV, coffee drinks, and good selection of snacks, handy bathrooms. All of the work done was explained well, and definitely needed, although of course a little pricey (expected with a beemer, though). Thanks More

New car Competent, professional service on all points of our purchase experience. We are very pleased with our new purchase. Adel provided an excellent intr Competent, professional service on all points of our purchase experience. We are very pleased with our new purchase. Adel provided an excellent introduction and test drive of the BMW X3. His honesty and forthrightness was most appreciated. He was able to work with us through the final pricing negotiations. He also provided an excellent delivery discussion/demonstration and training run. We have much to learn about our 2018 X3 but we feel really confident that Adel will be there for us. He wants us to be satisfied and have our questions answered. Bo was right on with the financial end of the transaction. There were no curious forms to sign and Bo made sure we understood the transactional paperwork. More

Made buying easy No pressuring, no "sales pitches". Even though they were close to closing time, we were not rushed at all and given plenty of time for test driving an No pressuring, no "sales pitches". Even though they were close to closing time, we were not rushed at all and given plenty of time for test driving and questions. Everybody we dealt with was super nice and I would definitely recommend my friends and family to purchase from there. More