BMW of Spokane

Very good service and excellent communication The service dept. delivered on everything they promised. The loaner car was clean and the vehicle re call repair was done ahead of schedule. All staff The service dept. delivered on everything they promised. The loaner car was clean and the vehicle re call repair was done ahead of schedule. All staff were very professional and polite. Very impressed!! More

Great service! Great place! Being from out of the Spokane area, when my car needs service, your fitted into their schedule. Doesn't matter which service rep you Great place! Being from out of the Spokane area, when my car needs service, your fitted into their schedule. Doesn't matter which service rep you get, they will always take care of yours and your cars needs. If you don't want to wait for the service, they will give you a vehicle or a ride to shopping, golf, etc.. More

fast & friendly, and professional Complete rebuild of front brakes & system flush was done perfectly. They also did a windshield chip repair. Our Mercedes is truly like a ne Complete rebuild of front brakes & system flush was done perfectly. They also did a windshield chip repair. Our Mercedes is truly like a new car now. Thank you so much More

Thank you! You guys took great care of us like you normally do! We wouldn't go anywhere else! The BEST of the BEST! We want to say a heartfelt Thank you! You guys took great care of us like you normally do! We wouldn't go anywhere else! The BEST of the BEST! We want to say a heartfelt Thank you! More

Service Center Diligence I didn't have the most pleasurable amount of work that ended up being done on my car, but I wanted it to run as the high performance vehicle it is. I I didn't have the most pleasurable amount of work that ended up being done on my car, but I wanted it to run as the high performance vehicle it is. I am extremely busy and has been a long process that the guys have all been great it working with explaining and making me well aware of what we are doing. With some personal effort on the service manager, Kevin, a big portion of the work was found to be covered under warranty! Really great team and always very very nice and understanding. They defiantly strive for top notch service in a comfortable, friendly environment! More

Great service and very honest and helpful Taken my 5 series in a couple of times and they always worked with me in regards to what needed to be done before I reached the end of my initial warr Taken my 5 series in a couple of times and they always worked with me in regards to what needed to be done before I reached the end of my initial warranty. On top of that, they really worked with me one time when I didn't have the ability to take my car home, so they hooked me up with a loaner for free of charge. In this day in age it's rare to have help offered for free, and that's what they did. Will recommend this dealership to my friends and family moving forward. More

Great Service. Scott rocks! The dealership has certainly picked up it’s game in the past few years. The waiting area is much nicer, you can get a decent cup of coffee, and the se The dealership has certainly picked up it’s game in the past few years. The waiting area is much nicer, you can get a decent cup of coffee, and the service department always gives me Scott. He always does me right - explaining everything in detail to me, makes sure I have whatever I need and makes the entire process painless. I appreciate that. More

Saw what I wanted and they made it happen They were helpful, easy going and professional. I wanted to trade in a car for another and they made it easy and fun, thank you They were helpful, easy going and professional. I wanted to trade in a car for another and they made it easy and fun, thank you More

hassel free Scott is always friendly and will go the extra mile to make sure I am in and out in a timely manner. Thanks to Scott and the BMW family. Scott is always friendly and will go the extra mile to make sure I am in and out in a timely manner. Thanks to Scott and the BMW family. More

Found the right car online, went in next day, in and out. No complaints. Everybody at the dealership was professional, I knew what I wanted and they had it on the lot, so I was in and out after about three ho No complaints. Everybody at the dealership was professional, I knew what I wanted and they had it on the lot, so I was in and out after about three hours, which is above and beyond most luxury dealerships. More