BMW of Spokane

Emergency service Was traveling through town on my way home which is 150 miles away. I experienced a tire issue and they placed me first in line. Absolutely took care Was traveling through town on my way home which is 150 miles away. I experienced a tire issue and they placed me first in line. Absolutely took care of me and sent me on my way as quickly as they could. This team is waaaay better than my team at home. More

Fabulous experience buying a new car This is my second BMW from Camp and I am thrilled once again with the treatment with the entire staff. They go above and beyond to make the process of This is my second BMW from Camp and I am thrilled once again with the treatment with the entire staff. They go above and beyond to make the process of buying a new car a pleasure! Thankyou to Joe and Tyson! Your the best. More

Good work as usual I have purchased vehicles and have gotten service done at this dealership for the last nine years. I have always received the best info and service wo I have purchased vehicles and have gotten service done at this dealership for the last nine years. I have always received the best info and service work performed on my vehicle when my service advisor Kevin Risley takes care of us and our vehicle. He is Mister 100%. Thank You.....Doug More

Oil and Coolant service Dropped car off on weekend and picked it up the next Friday. Wife drove car home and the low fluid level came on. I checked the fluid level and it w Dropped car off on weekend and picked it up the next Friday. Wife drove car home and the low fluid level came on. I checked the fluid level and it was dry. I filled the car and went back to the dealership. I was there for 3 hours while they checked out the vehicle. They could not figure out what was wrong. Two days later I received a call telling me that the radiator control sleeve was cracked and they had to order another one and repair it. I have no assurances that my engine did not overheat due to their shoddy work. I was also told that if there was no way i could prove it. I have not been offered any compensation for all of the time I spent going back and forth from the dealership. You buy a BMW for the quality. You spend $400 on oil change and coolant flush because you want it done right. More

airbag recall Courteous and well prepared for our service. Car was done in a timely manner. Was surprised by the cost to replace passage seat mat sensor,will do m Courteous and well prepared for our service. Car was done in a timely manner. Was surprised by the cost to replace passage seat mat sensor,will do myself and after investigating how to do replace it I now know why. More

BMW regular service and tire rotation What a great crew!! But the phone system sucks - only after five calls did I reach my goal...I would ask that you get that fixed soon! What a great crew!! But the phone system sucks - only after five calls did I reach my goal...I would ask that you get that fixed soon! More

Kate and Colton are top shelf! Purchased my older gently used vehicle. The staff here drive BMW vehicles as well and understand the product well. They work hard to give clear answer Purchased my older gently used vehicle. The staff here drive BMW vehicles as well and understand the product well. They work hard to give clear answers and information. I advise anyone to use this BMW dealership for any purchase of new and used vehicles listed on their website. They mechanically go through every vehicle with a fine tooth comb. If it is not in order, they will NOT sell the vehicle on their lot. Purchase with confidence here! More

BMW of Spokane knows how to take care of their clients! My 2016 BMW was declared a total loss before it even had its first oil change. :( Scott took excellent care of us through the insurance estimate and t My 2016 BMW was declared a total loss before it even had its first oil change. :( Scott took excellent care of us through the insurance estimate and total loss declaration process. Our insurance adjuster even commented on how great BMW was to work with! When it came time to replace our car, Kate, Joseph, and Colton took all the time with us that we needed to make an informed decision. Scott even took time again to answer some of our questions on the parts and service side. Evette made the paperwork side quick and easy. As Kate told me many times, BMW of Spokane strives to build relationships, and that is apparent in everything they do. Thank you BMW of Spokane! More

Spokane BMW is great I have purchase/leased five different vehicles from Spokane BMW and each time was very happy with the dealership. The staff is friendly and knowledge I have purchase/leased five different vehicles from Spokane BMW and each time was very happy with the dealership. The staff is friendly and knowledgeable and the service writers are the best. More

Great Service and Customer Care Again! Kevin worked me into the Wednesday service schedule--Pat checked me in and made sure that I got the wheel alignment checked. Both Kevin and Pat arran Kevin worked me into the Wednesday service schedule--Pat checked me in and made sure that I got the wheel alignment checked. Both Kevin and Pat arranged for a speedy pick-up and drop off by the shuttle. The shuttle driver was speedy and accommodated my schedule. Kevin just makes the whole process easy every time. And I love the latté machine. More