BMW of Spokane

Spokane BMW is great I have purchase/leased five different vehicles from Spokane BMW and each time was very happy with the dealership. The staff is friendly and knowledge I have purchase/leased five different vehicles from Spokane BMW and each time was very happy with the dealership. The staff is friendly and knowledgeable and the service writers are the best. More

Great Service and Customer Care Again! Kevin worked me into the Wednesday service schedule--Pat checked me in and made sure that I got the wheel alignment checked. Both Kevin and Pat arran Kevin worked me into the Wednesday service schedule--Pat checked me in and made sure that I got the wheel alignment checked. Both Kevin and Pat arranged for a speedy pick-up and drop off by the shuttle. The shuttle driver was speedy and accommodated my schedule. Kevin just makes the whole process easy every time. And I love the latté machine. More

My dealings with the service department have been excellent. The service department is easy to work with, kind and helpful. They realized there was a mistake in my bill and called me immediately to initiate a r The service department is easy to work with, kind and helpful. They realized there was a mistake in my bill and called me immediately to initiate a refund. I really appreciated that they were looking out for my welfare. More

Customer Service Scott was easy to reach and a very responsive service representative. He called back regularly and quickly after any calls that I place to him regardi Scott was easy to reach and a very responsive service representative. He called back regularly and quickly after any calls that I place to him regarding my vehicle. I appreciated the ease with which I was able to reach him. More

Excellent Service and Experience From the moment you walk in this dealership stands apart from others. We knew the car we wanted and were able to quickly take it on a test drive. Once From the moment you walk in this dealership stands apart from others. We knew the car we wanted and were able to quickly take it on a test drive. Once we returned the purchase agreement went quickly and we were in and out of the dealership in under 2 hours. Anyone who has purchased a car before knows that this is almost a record time. More

Excellent customer service I arrived early for my appointment and was promptly greeted and told They could attend to my vehicle right away. I was given a loaner vehicle which al I arrived early for my appointment and was promptly greeted and told They could attend to my vehicle right away. I was given a loaner vehicle which allowed me to freely spend the next few hours. My car was ready within the timeframe I had been given. I left feeling I had been treated very professionally and respectfully. More

Great experience Good , accurate , timely Well done by the staff , they were focused , attentive and interesting in supporting my interests and needs I would recomm Good , accurate , timely Well done by the staff , they were focused , attentive and interesting in supporting my interests and needs I would recommend them to others More

Excellent Service Department Scott is very helpful and I have been very satisfied with the Service I have received. My vehicle is still under warranty and I have been happy with t Scott is very helpful and I have been very satisfied with the Service I have received. My vehicle is still under warranty and I have been happy with the assistance. Also the transportation to the airport and whatever location I need to go to . More

Service Excellent - everyone is attentive to me, remembers who I am, provides me with the quickest service possible. I really don't have anything more to add. Excellent - everyone is attentive to me, remembers who I am, provides me with the quickest service possible. I really don't have anything more to add. More

Professional and courteous The car I was interested in was sold before I got to the dealership, but Tyson helped me find another vehicle and a better deal. He was very knowledg The car I was interested in was sold before I got to the dealership, but Tyson helped me find another vehicle and a better deal. He was very knowledgeable about the history of the vehicle and answered all my questions. We test drove two cars and closed the deal in about 2 hours. Yvette was very friendly and quick with the paperwork. In all a very pleasant buying experience. I will definitely return to this dealership and I highly recommend Tyson. More