BMW of Spokane

Service was excellent Our experience at BMW was outstanding. Everyone that works there has a great attitude and are not "pushy". It reflects on what an excellent job the Our experience at BMW was outstanding. Everyone that works there has a great attitude and are not "pushy". It reflects on what an excellent job the manager is doing there at BMW. We love our car and will continue to shop at BMW. More

Great experience and outstanding service dept! Our third BMW and like both other sales BMW of Spokane provides outstanding sales and service! We love our car and appreciate the 'team' aspect at BM Our third BMW and like both other sales BMW of Spokane provides outstanding sales and service! We love our car and appreciate the 'team' aspect at BMW of Spokane. More

A great experience Car shopping can be an annoyance along with other things, Dan did a great job respecting my time and understanding what I was looking for. Car shopping can be an annoyance along with other things, Dan did a great job respecting my time and understanding what I was looking for. More

Excellent transaction I just bought a lightly used 3-year-old BMW from Spokane BMW. The car was originally located on another dealer's lot 300 miles away from Spokane. Th I just bought a lightly used 3-year-old BMW from Spokane BMW. The car was originally located on another dealer's lot 300 miles away from Spokane. There were some early hiccups in the transaction that caused me some frustration related to confusion/delay getting the car delivered to Spokane. We discussed the confusion and things improved dramatically and the team really did a nice job turning things around. As a token of apology for the confusion, they went above and beyond our already negotiated transaction and kicked in something extra to sweeten it. I was impressed by how they responded and would recommend this dealership. More

Perfection! Awesome people, awesome dealership, great customer service and professionalism. Very happy with our new car. Tyson and Mel made the purchase smooth Awesome people, awesome dealership, great customer service and professionalism. Very happy with our new car. Tyson and Mel made the purchase smooth & easier than any purchase we have ever made. More

Great purchasing experience Found the vehicle online and contacted them via email since I was traveling to the area for work. Showed up to the dealership and contacted the David Found the vehicle online and contacted them via email since I was traveling to the area for work. Showed up to the dealership and contacted the David when I got there and the experience was painfree and simple. Was a great buying experience. More

Jayson Lockett Jayson was amazing and went above and beyond to help us. From dealing with our warranty people to making sure everything was perfect all while keeping Jayson was amazing and went above and beyond to help us. From dealing with our warranty people to making sure everything was perfect all while keeping us in budget was truly great. We will be loyal customers because of people like him. I owe that man a case of beer. More

No Pressure I was most particularly impressed with the demeanor of the salesperson(s). I had one young man accompany me on the test drive, and another take over I was most particularly impressed with the demeanor of the salesperson(s). I had one young man accompany me on the test drive, and another take over for the sales portion, as he had contacted me originally. I did not feel pressured or feel I was being used as a "backboard" in the negotiations. Everyone was up front and friendly and it made an overall non-stressful experience. More

Service completed as requested. Staff was pleasant. The work was completed in a timely manner. Car was washed and kept clean inside while working being compl completed as requested. Staff was pleasant. The work was completed in a timely manner. Car was washed and kept clean inside while working being completed. More

My service was gresg I had problems connecting with the department but once I was in the system everything was wonderful. The department is being remodeled and the compute I had problems connecting with the department but once I was in the system everything was wonderful. The department is being remodeled and the computer where not working correctly but the staff was able to log in the old fashion way; reading the vin# More