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BMW of Spokane
Spokane, WA
583 Reviews
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January 24, 2012
My husband and I scheduled an appointment to have our 2004 330i BMW checked out, as the radiator light was on. Upon receiving a call back from the Camp Service Department we were told that the following 2004 330i BMW checked out, as the radiator light was on. Upon receiving a call back from the Camp Service Department we were told that the following was wrong with our car and needed to be repaired: Coolant Light (replaced Thermostat) $651 Micro Filter (replaced filter) $114.00 Total Cost for replacing thermostat and filter $759.00 Called a repair shop in the Tri-Cities upon returning home, (after getting ripped off) that specializes in BMW's and was quoted $400.00 for the same repairs that Camp BMW did including labor. This is almost half of what we were charged. Come to find out we also need to have the cyclone valve replaced and idler pulley (Camp Quote $1200.00) the other company quoted ($800.00)for everything INCLUDING the 2 oil leaks that Camp stated needed to be fixed......oh Yes! and to fix the small oil leaks...$789.00 (Camp Quote) At this rate my husband and I are going to be driving back home to the Tri-Cities to have our car repaired at less than half of Camps Quote. We will never go back again for SERVICE or to PURCHASE a new or used car from Camp. I am looking for a job at the moment, and I wouldn't even work there if they called me for an interview. What a dishonest group of thieves!!! More
by ladypilot
Employees Worked With
Michael
October 25, 2011
I visited Camp bmw dealership for a used car on friday and made a offer. The Floor/Sales department did not get back to me until I called on Saturday at noon. After my call my wife went back to dealership and made a offer. The Floor/Sales department did not get back to me until I called on Saturday at noon. After my call my wife went back to dealership Saturday to find they changed the pricing from my earlier conversation. My wife left the dealership on Saturday disgusted by there sales tactics. The Dealership called me Sunday to see if I was still interested. I said I was, but I needed the pricing we had originally agreed upon. They said they would call me right back. They Called me an hour later to inform me that they just secured deposit on the car from another party and were selling the car. You gotta be kidding me! They totally wasted a lot of my family's time and caused a lot of aggravation. I have three 2008 company HD Chevrolet 2500 Duramax Diesels that I have serviced there as well. I will no longer be taking those for service and will not be trading in for new ones later this fall with Camp. I'AM DONE WITH CAMP. More
by lstiremike
Employees Worked With
James
July 22, 2005
Just had my 98 M Roadster in as the clutch pedal is releasing beyond standard limits. Camp/Lithia BMW in Spokane was the last dealer to work on the car, they removed the transmission to replace a bear releasing beyond standard limits. Camp/Lithia BMW in Spokane was the last dealer to work on the car, they removed the transmission to replace a bearing some time back. Locally now I have to get the clutch worked on and they said that one of the transmission bolts was stripped, and that all the exhaust bolts were stripped out (not the holes the bolt heads). Being Camp was the last to remove and replace those items I have to believe they did the damage. Further the dash piece they claimed to have replaced after their mechanic broke it was discovered to have been glued in place. Avoid this dealer at all costs... More
by bigdaddy141
