BMW of Springfield

Professional James is a true professional! I knew exactly what I was looking to order and what I was willing to pay. I spoke with James via telephone and we nego James is a true professional! I knew exactly what I was looking to order and what I was willing to pay. I spoke with James via telephone and we negotiated a deal. I came in for 10 minutes to sign paperwork and was in and out. The most simple and painless transaction I have made in many years! Not once did James pressure me to move forward with the deal or to modify my order to add anything. When the car came in from the port, James called to arrange a convenient delivery time that met my hectic schedule. He even coordinated with the service department to ensure accessories I ordered were installed in the vehicle for delivery. Wayne in finance was helpful in negotiating a tire and wheel coverage package for the lease (a necessity in the northeast for any BMW with large wheels and low-profile performance tires). He was also very efficient and made the paperwork process at delivery quick and easy. Mina was very helpful. He walked me through all the features of the vehicle. He showed me how to operate all of the functions and features, and didn't miss anything. Having several BMWs I didn't necessarily need this service, as I was familiar with all of the options ... however Mina was spot on accurate in his review of the car's features and how to utilize them. BMW of Springfield made leasing our most recent BMW one of the best experiences of the last few leases. We will be back soon to work another deal before the expiration of another lease. Keep up the great work! More

Great experience James was simply an amazing sales professional. Very calm, matter-of-fact and honest. I asked a lot of very detailed questions, and he patiently an James was simply an amazing sales professional. Very calm, matter-of-fact and honest. I asked a lot of very detailed questions, and he patiently answered each of them. And if he didnt know the answer (which was rare), he took the time to find out rather than giving me a quick, perhaps wrong, answer. James was a pleasure to work with and I will recommend him to my family and friends. Thank you. Craig Gangi More

Professional" and "Stress Free" This dealership goes out of their way to make it easy and comfortable. Agata was knowledgeable, easy to work with, and most of all patient with my co This dealership goes out of their way to make it easy and comfortable. Agata was knowledgeable, easy to work with, and most of all patient with my concerns. More

First BMW James was the best salesperson to deal with. He was very patient with us and took us for multiple test drives. He was very knowledgable and pleasant James was the best salesperson to deal with. He was very patient with us and took us for multiple test drives. He was very knowledgable and pleasant to deal with. He worked very hard to get us the exact car we wanted at the right price all without pressure. I recommend you deal with him always. Very happy with our car!! More

James was awesome James was very helpful, attentive and courteous. It was a pleasure to work with you. And we'd be happy to work w you again. Cary and Andrea James was very helpful, attentive and courteous. It was a pleasure to work with you. And we'd be happy to work w you again. Cary and Andrea More

Great. Service James Kreie was extremely helpful & scores high marks for his customer service! Worked really hard to get me the car unwarned. Totally recommend James James Kreie was extremely helpful & scores high marks for his customer service! Worked really hard to get me the car unwarned. Totally recommend James to anyone seeking a new car! More

First beemer If you're looking to purchase a BMW I would highly recommend you see James. He made my experience stress free. His product knowledge and easy-goin If you're looking to purchase a BMW I would highly recommend you see James. He made my experience stress free. His product knowledge and easy-going approach made for a very positive experience. I was particularly grateful for his perseverance in dealing with my insurance company. I can't thank him enough. Mike F More

Great experience James was a pleasure to do business with. He is very knowledgeable about the cars, friendly, and most importantly he is honest. He didnt waste my tim James was a pleasure to do business with. He is very knowledgeable about the cars, friendly, and most importantly he is honest. He didnt waste my time or didn't play any "car dealer games". My experience with him was terrific. More

Excellent service James is an exceptional salesman and goes out of his way to get you what you need. He addressed all my concerns and questions professionally and promp James is an exceptional salesman and goes out of his way to get you what you need. He addressed all my concerns and questions professionally and promptly. I would definitely recommend speaking to him when you're in the market for a new ride. More

great experience, twice in 8 months Agata has sold me two cars in the past 8 months. She is very knowledgeable and is extremely transparent in how she operates. Great person and great o Agata has sold me two cars in the past 8 months. She is very knowledgeable and is extremely transparent in how she operates. Great person and great overall buying experience. More