BMW of Springfield

Paul is flexible and he works with you even last minut service. Plus whenever he can, he will always extend a discount for BMW parts or service. Very nice guy too. service. Plus whenever he can, he will always extend a discount for BMW parts or service. Very nice guy too. More

Tony (Song) Kwak did an incredible job. I called & told him exactly what I was looking for. He went out of his way to make sure my car was perfect & the price was right. He was upfront about all the c told him exactly what I was looking for. He went out of his way to make sure my car was perfect & the price was right. He was upfront about all the costs & was very precise, in telling me exactly what I needed to bring with me, to make it quick & easy. He got my approved very fast. He was a pleasure to work with. Highly recommended! More

We had an excellent buying experience dealing with JMK BMW, but especially working with Art. He was very knowledgeable about the cars, spent as much time as needed showing us different cars and answerin BMW, but especially working with Art. He was very knowledgeable about the cars, spent as much time as needed showing us different cars and answering all of our questions. He was very professional about the whole process, and not trying to force us to buy something, which made us very comfortable. We live over 90 miles away in Connecticut but would definitely come back to this dealership to work with Art for our next car purchase. Thanks Art !! More

Jocelyn, Loaner Car Coordinator went above and beyond to assist me and I thank her for an amazing service. With the service I received I had no choice but to take the time to rate her and give her a rating assist me and I thank her for an amazing service. With the service I received I had no choice but to take the time to rate her and give her a rating of 5. All the best, Evelyn Romero More

I worked with Mark in buying my first BMW...a 328i xdrive Sport. It was a wonderful, no pressure, experience. He is very knowledgable and comes highly recommended. If you are looking for a new BMW at JMK Sport. It was a wonderful, no pressure, experience. He is very knowledgable and comes highly recommended. If you are looking for a new BMW at JMK make sure you specifically ask for Mark and get an appointment. More

John was an amazing car salesman. He was extremely friendly and knowledgeable about the cars. I felt very comfortable with his help. He is the reason I bought my car at JMK. Not only was John great at friendly and knowledgeable about the cars. I felt very comfortable with his help. He is the reason I bought my car at JMK. Not only was John great at time of purchase he was helpful once I left the parking lot as well. Thank you for a wonderful experience. More

Everyone was friendly, courteous & Professional from beginning to end. They answered all of my questions immediately or got back to me in a timely manner. Their prices were very fair. beginning to end. They answered all of my questions immediately or got back to me in a timely manner. Their prices were very fair. More

I had my car towed in for a diagnosis of the reason it would not start. From the start dealing with Tino Pereira and then Hilairo Soares was a pleasure. They were both complete professionals. They explain would not start. From the start dealing with Tino Pereira and then Hilairo Soares was a pleasure. They were both complete professionals. They explained what the problem was with my electrical system. My car was fixed within a day and for much less then I ever expected. This was my first experience with the service dept at JMK and they made a customer for life. I did not purchase the car new so I did not deal with the sales staff. But when I am ready for a new car this will be the only dealership I will ever use. Thank you for making it so pleasant for me. Thank You, Brenda R More

My sales associate Agata Grzybyk work tireless to locate used cars and for my consideration.After many searches ,we decided to consider a new car lease . Agata developed a lease arrangement with terms tail used cars and for my consideration.After many searches ,we decided to consider a new car lease . Agata developed a lease arrangement with terms tailored to meet our needs .Subsequently, she arranged for delivery and provided us with details of vehicle operations .Additionally she arranged for a post sale installation of satellite radio, Within the first month of our lease the car required service attention .Agata followed up with the service department management team of Tino Pereira and Carlos Duarte to fully resolve issues with our vehicle . JMK was able to engage BMW North America to provide corporate support to resolve our vehicle issues. We currently enjoy trouble free driving in our 5 series sedan and look forward to aggressively recommending JMK and BMW to others who may have interest in a new or used BMW. More

The JMK team of sales and service personnel took immediate extraordinary steps to solve a problem with our new 2013 BMW 5 series. Through their efforts we received complete satisfaction and now enj immediate extraordinary steps to solve a problem with our new 2013 BMW 5 series. Through their efforts we received complete satisfaction and now enjoy our car .We recommend Carlos Duarte as an outstanding service manager for an exceptional dealership . J Koczan Brielle ,N.J More