BMW of Springfield

Marc DeLaFuente - BMW Buying Experience We came in to look at a used BMW. Marc made it a great experience and provided excellent customer service. I would highly recommend contacting Mark We came in to look at a used BMW. Marc made it a great experience and provided excellent customer service. I would highly recommend contacting Mark at BMW of Springfield. More

Professional and accommodating. My car advisor Marc delafuente was more than helpful when it came to finding a good fit for me and making the deal happen. The dealership welcomed me My car advisor Marc delafuente was more than helpful when it came to finding a good fit for me and making the deal happen. The dealership welcomed me in the door every time with water and immediate attention (water was nice because it has been 80-90+ degrees every time I've been up there). My only upset was the length of time it is taking for me to get the purchased vehicle, but I don't put that on the dealership because they had recently gotten it in on trade and it had some damage to it so some body shop work was in order. Total service, body work, and detail time is estimated at one week. I am once again going to be a proud bmw owner. Thanks again to Marc, it's been a pleasure. "Fast sales make fast friends" More

BMW Buying Experience My husband and I have bought two vehicles from Marc. He has always been very helpful and we enjoy dealing with him ! We came in for service on our ne My husband and I have bought two vehicles from Marc. He has always been very helpful and we enjoy dealing with him ! We came in for service on our new Audi and ended up buying a new BMW 550 from Marc ! More

As painless as a massage. Mark and the staff handled everything I just sat back and enjoyed my experience.... I will most definitely be back. I will also be referring my friend Mark and the staff handled everything I just sat back and enjoyed my experience.... I will most definitely be back. I will also be referring my friends and family. More

Marc DeLafuente Marc made the purchase of my X3 seamless. He understood the need/criteria and was able to pair me up with the perfect work vehicle. His attention to d Marc made the purchase of my X3 seamless. He understood the need/criteria and was able to pair me up with the perfect work vehicle. His attention to detail was greatly appreciated! More

Excellent As always, Marc and the rest of the staff were great to deal with. They answer all your questions and make getting into a new vehicle as quick and as As always, Marc and the rest of the staff were great to deal with. They answer all your questions and make getting into a new vehicle as quick and as painless as possible. I'll keep coming back More

Excellent customer service We came looking for an used BMW for our growing family. Marc took great care of us and showed outstanding customer service. I would recommend looking We came looking for an used BMW for our growing family. Marc took great care of us and showed outstanding customer service. I would recommend looking for Marc if you're interested in buying/leasing a vehicle at the BMW of Springfield. More

Salesman Marc DeLaFuente is the reason that I keep returning and purchasing my vehicles from BMW. I am on my 4th car and would not use anyone else or go anywh Marc DeLaFuente is the reason that I keep returning and purchasing my vehicles from BMW. I am on my 4th car and would not use anyone else or go anywhere else! I as well have purchased a used vehicle for my daughter and Marc graciously assisted me, while used vehicles are not his specialty and he still treated me like I was purchasing a luxury vehicle for myself. Marc is professional and keeps my interests in mind while still having integrity for the dealership. Customer Service and Communication are vital in todays market and Marc continues to knock it out of the ballpark! Thank you for all of your hard work for myself and my family Marc, you are appreciated greatly! April Stopka More

Buying a New Car Marc was wonderful in helping me find the "right car" and the "right deal" for me. He really puts the customer first and I like that he is not overly Marc was wonderful in helping me find the "right car" and the "right deal" for me. He really puts the customer first and I like that he is not overly aggressive which is typically what turns me off from a sale. He answered my questions and gave me the space and his expert advice without "hovering." He is a wonderful resource and would recommend him to anyone looking to buy a BMW or even explore buying one. He is very knowledgeable, down to earth, and professional! More

Perfect Car Buying Experience Most of us hate the car buying experience but after visiting your dealership by appointment and with the most professional, kind and encouraging staff Most of us hate the car buying experience but after visiting your dealership by appointment and with the most professional, kind and encouraging staff, especially Marc, I am a changed customer. My appointment was on time, I was not attacked by sales people. You all helped me achieve something I wasn't sure would happen and with no false promises or vague responses. Thank you so much! It's your employees that make this dealership top notch! More