BMW of Sterling

Just bought a Z4 from Felix Bighem at BMW of Sterling. Ever since our first meeting we deal exclusively with Felix. We have purchased a new car from him every 2.5 years over the past 13. His integrity Ever since our first meeting we deal exclusively with Felix. We have purchased a new car from him every 2.5 years over the past 13. His integrity and his heartfelt desire to ensure our satisfaction keep us coming back. He's the best. More

Recently had my car serviced and worked with Tiffany. She was very thorough and kept me updated on my cars status throughout the whole process. Even received a video of my car along the process. Could not ha was very thorough and kept me updated on my cars status throughout the whole process. Even received a video of my car along the process. Could not have had a better experience. More

I worked with Matt Tillman to purchase a vehicle for my son, talk about above and beyond! We had an awesome buying experience start to finish. Matt was the perfect fit for us-easy going, knowledgeable, zer son, talk about above and beyond! We had an awesome buying experience start to finish. Matt was the perfect fit for us-easy going, knowledgeable, zero pressure, and no cheesy sales pitch. Matt was responsive and kind-we made a new friend in him:) We researched cars and dealerships for a couple months, and without a doubt Sterling BMW has the biggest and best selection of certified pre owned vehicles. Look no further-he's now our forever go to guy! More

Elijah Beavers was my Service advisor. He did an outstanding job. He was very communicative and worked with me laying out all the different cost items and help me understand everything I needed to. outstanding job. He was very communicative and worked with me laying out all the different cost items and help me understand everything I needed to. Excellent customer service. Everything was on time and efficient. I even got a video clip of the technician looking at my car. I will definitely return. More

Marco was great and very helpful. This is my first experience with the BMW dealership and Marco made me feel very welcomed by explaining of upcoming service and the current state of the car. experience with the BMW dealership and Marco made me feel very welcomed by explaining of upcoming service and the current state of the car. More

Everything was explained via video and done just right. I had no issues and got a free loaner car which helped. Would book here again. had no issues and got a free loaner car which helped. Would book here again. More

The Service Department was great. I dealt with the service department for a scheduled service. Elijah was my service advisor. He told me how long the service would take and he as spot on. service department for a scheduled service. Elijah was my service advisor. He told me how long the service would take and he as spot on. More

Elijah Beavers is my Service Advisor. He is very professional, personable, and knowledgeable. He exceeded my expectations. Before the scheduled appointment, I sent a text containing the items need professional, personable, and knowledgeable. He exceeded my expectations. Before the scheduled appointment, I sent a text containing the items needing replacement and repair. Upon arrival for the scheduled appointment, he reviewed the list and updated it as needed. He kept me well-informed of the progress, including sending me 2 videos from the service technician Ana, who also was very professional. When I returned to pick up my car, he took the time to review the list of items that were replaced/repaired and the associated costs on the invoice. He did this without rushing me. He arranged to have a BMW genius to respond to my questions. He also went above and beyond by cleaning the wheels after the 4 new tires were installed. Overall experience: 5-star. More

Outstanding service as always. The dealership has some of the friendliest and nicest people that work there. They all seem to help with anything that you need! the friendliest and nicest people that work there. They all seem to help with anything that you need! More

Bought my X3 about a year ago at BMW of Sterling. I have had nothing but great experiences from the time I purchased my vehicle. Sean S. Is my service advisor and has been outstanding every time I visit. He had nothing but great experiences from the time I purchased my vehicle. Sean S. Is my service advisor and has been outstanding every time I visit. He truly stands out among the staff. I am so appreciative of his attention to detail and friendliness. More