BMW of Sterling

I have been using BMW of Sterling for the last 8 years for new car purchases and service. Service has always been excellent. Of particular importance has been getting to know the service team. In parti for new car purchases and service. Service has always been excellent. Of particular importance has been getting to know the service team. In particular, Sean Spicer. Sean is excellent in great customer service as well as knowledge of the car. I feel completely comfortable with his handling of the car service needs. More

Exceptional customer care, attention to detail, and forthright integrity! Melissa made the whole purchasing experience from initial contact through the closing of the sale very easy and with absolutel forthright integrity! Melissa made the whole purchasing experience from initial contact through the closing of the sale very easy and with absolutely no pressure. Her knowledge of the BMW dealer operations matched with several years of corporate experience is what she brings to her clients and it shows. Among my experiences with advisors in the past, Melissa is clearly the absolute best!! More

John was excellent. He took initiative to check on my car and do extra work because he knows that is what I want—- safety is essential car and do extra work because he knows that is what I want—- safety is essential More

Have had multiple services done at BMW service center. It is an excellent experience with super professional and efficient customer care. Hats off to Elijah in the service department for taking care of my ne is an excellent experience with super professional and efficient customer care. Hats off to Elijah in the service department for taking care of my needs. Highly recommend and will continue taking my car to Sterling! -T Rob More

Used Sterling Va BMW for a BMW recall. I found them to be prompt, friendly, and hassle free. Made the one hr + drive worth it! be prompt, friendly, and hassle free. Made the one hr + drive worth it! More

This was my first BMW purchase and the last time I purchased a car was in 2010. Needless to say, I wanted to meet with a dealer who wouldn't take advantage of novices like me. After doing thorough res purchased a car was in 2010. Needless to say, I wanted to meet with a dealer who wouldn't take advantage of novices like me. After doing thorough research and finding many good reviews about Kamal, I decided to make an appointment with him. After meeting with him, all the reviews about Kamal's honesty, passion, and respect for his work and his clients were 100% accurate. I am glad I met him and I decided to purchase my first BMW with him! More

Robert Harrell, took care of me when I brought my car in for service and I did not have to worry about anything. He was honest about what was going on with my car and kept me updated on how long it was goi for service and I did not have to worry about anything. He was honest about what was going on with my car and kept me updated on how long it was going to take to have the work completed. I left there very satisfied! Thank You More

I don't usually leave a review for everything. But BMW of Sterling exceed always the expectation. Elijah has been very professional, honest, and gives white-glove service. I am very happy with the service an Sterling exceed always the expectation. Elijah has been very professional, honest, and gives white-glove service. I am very happy with the service and customer service I get all the time. Again very professional, top service, and quality work. More

John is great to work with. My car was towed to the dealership and he called me right away to see if I need a loaner. He kept me updated throughout the process. He was really friendly at all time. dealership and he called me right away to see if I need a loaner. He kept me updated throughout the process. He was really friendly at all time. More

The service time was very quick . Kamal scheduled the service call when I asked for help . Some coffee service will be required and some confectioners. service call when I asked for help . Some coffee service will be required and some confectioners. More