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BMW of Sterling

Sterling, VA

3.8
830 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 830 reviews

November 28, 2020

I only go to this dealership because of my excellent service advisor...Sean Spicher. He always makes time for me, professionally and personally from setting up appointments, to taking great care of my More

by BEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Benhoummad, Sean Spicher
November 20, 2020

As always the service is the best! Robert always seems to go above and beyond. The mini van will that’s a different story. 😂 Thanks again! More

by Rhea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
November 19, 2020

Marco Aldana went above and beyond to provide excellent service. He made my experience exceptional. He was one step ahead of everything and allowed me to have confidence that my car would be handled and More

by mariaglass2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Aldana
November 11, 2020

First time bringing my car to BMW of sterling and service was the best!, i was fortunate to have Elijah as my service adviser thanks a lot for all you did, they wentbabove and beyond of what i expected. More

by Ernesto Galeana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
November 09, 2020

I had a sunroof leak on a rainy day and secured an appointment within minutes. My service advisor John Aulbach was friendly caring and helpful! I felt he cared about my problem and felt confident they More

by dfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aulbach
October 30, 2020

BMW of Sterling provides all around outstanding customer service. In particular, Beaver Ho in the Service Department has never disappointed with his personal concern to ensure service is performed in an out More

by Sterling BMW Rating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Benhoummad, Beaver Ho
October 30, 2020

Moses Mahdi always provide excellent service and attention every time I bring my car in for service or check-up.Thank you for the great service ! More

by C.April
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses Mahdi
October 29, 2020

Went in to get my car serviced and John Aulbach was my Service Advisor. Great guy and super helpful. He were really transparent about everything; never felt like I was being taken advantage of, being up-s More

by singhj2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aulbach
October 28, 2020

I pass three BMW dealerships in order to have my car serviced at BMW of Sterling. Moses M. Is the reason. In an industry where women are easily taken advantage of because of their lack of knowledge, I t More

by Jacquiestarr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moses Mahdi
October 27, 2020

They bent over backward to make a deal work for me. Just had my BMW serviced and received a high level of customer service, professionalism and friendly attitude, I came away feeling I made the right choice More

by BMW Forever Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franciso Benitez, Moses Mahdi
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