BMW of Sterling

I had a sunroof leak on a rainy day and secured an appointment within minutes. My service advisor John Aulbach was friendly caring and helpful! I felt he cared about my problem and felt confident they appointment within minutes. My service advisor John Aulbach was friendly caring and helpful! I felt he cared about my problem and felt confident they would find the problem and fix it. I was kept informed with videos from the repair technician and my car was repaired (and dried!) quickly. Thank you to John and the friendly staff at BMW of Sterling! It was a pleasurable experience... Happy customer! More

Moses Mahdi always provide excellent service and attention every time I bring my car in for service or check-up.Thank you for the great service ! attention every time I bring my car in for service or check-up.Thank you for the great service ! More

BMW of Sterling provides all around outstanding customer service. In particular, Beaver Ho in the Service Department has never disappointed with his personal concern to ensure service is performed in an out service. In particular, Beaver Ho in the Service Department has never disappointed with his personal concern to ensure service is performed in an outstanding manner, the customer is well taken care of and continuously informed of status. He along with our salesman Kamal Benhoummad demonstrates professionalism and the highest level of customer care making me loyal customer of BMW of Sterling! Rodger Blevins More

Went in to get my car serviced and John Aulbach was my Service Advisor. Great guy and super helpful. He were really transparent about everything; never felt like I was being taken advantage of, being up-s Service Advisor. Great guy and super helpful. He were really transparent about everything; never felt like I was being taken advantage of, being up-sold to, or pressured into getting anything done that wasn't necessary. It helps that the car is under warranty, but even if it wasn't, I'd pay out of pocket for the premium service and not having to deal with shady car shops. More

I pass three BMW dealerships in order to have my car serviced at BMW of Sterling. Moses M. Is the reason. In an industry where women are easily taken advantage of because of their lack of knowledge, I t serviced at BMW of Sterling. Moses M. Is the reason. In an industry where women are easily taken advantage of because of their lack of knowledge, I trusted his recommendations for my vehicle. The trust he has established and valuing me as a customer is the reason why I drive over 30 miles to have my car serviced at BMW of Sterling. More

They bent over backward to make a deal work for me. Just had my BMW serviced and received a high level of customer service, professionalism and friendly attitude, I came away feeling I made the right choice had my BMW serviced and received a high level of customer service, professionalism and friendly attitude, I came away feeling I made the right choice to buy and get my vehicle serviced at BMW of Sterling. More

I know when I come here, especially when working with Beaver Ho, that I’ll get a fair assessment of required services and I know it will be done right. I’m very happy with the service I get at BMW of Ste Beaver Ho, that I’ll get a fair assessment of required services and I know it will be done right. I’m very happy with the service I get at BMW of Sterling. More

I was extremely pleased with the service I received from Elijah. I felt he was very honest; gave me options and and completed the service quickly and efficiently. Elijah. I felt he was very honest; gave me options and and completed the service quickly and efficiently. More

Sean Spicher is my service rep and each time I need to have my car serviced is always professional, kind, knowledgeable I’m genuinely seems to care about making it a positive experience. He goes out of hi have my car serviced is always professional, kind, knowledgeable I’m genuinely seems to care about making it a positive experience. He goes out of his way to making sure things are handled in a Quik Efficient way. He never makes me feel stupid when I called to ask about certain questions about the car. More

My first experience at BMW of Sterling was a great one. I travelled past two other BMW dealerships that are closer, to try this one, because of the great reviews I had been hearing. I was not disappointed. M travelled past two other BMW dealerships that are closer, to try this one, because of the great reviews I had been hearing. I was not disappointed. My service rep Marco, was excellent, was professional and helped make the trip easy and worth while. I will definitely going back. More