
BMW of Sterling
Sterling, VA
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I was extremely pleased with the service I received from Elijah. I felt he was very honest; gave me options and and completed the service quickly and efficiently. Elijah. I felt he was very honest; gave me options and and completed the service quickly and efficiently. More
Sean Spicher is my service rep and each time I need to have my car serviced is always professional, kind, knowledgeable I’m genuinely seems to care about making it a positive experience. He goes out of hi have my car serviced is always professional, kind, knowledgeable I’m genuinely seems to care about making it a positive experience. He goes out of his way to making sure things are handled in a Quik Efficient way. He never makes me feel stupid when I called to ask about certain questions about the car. More
My first experience at BMW of Sterling was a great one. I travelled past two other BMW dealerships that are closer, to try this one, because of the great reviews I had been hearing. I was not disappointed. M travelled past two other BMW dealerships that are closer, to try this one, because of the great reviews I had been hearing. I was not disappointed. My service rep Marco, was excellent, was professional and helped make the trip easy and worth while. I will definitely going back. More
Elijah was excellent coordinating with an out of town dealer when my car that is always serviced through him needed emergency service while I was traveling. dealer when my car that is always serviced through him needed emergency service while I was traveling. More
Kamal is my go to guy when it comes to BMW cars and he is my brother in arms. He's a BMW subject matter expert. He has earned my trust and business that's why I have already bought four 5 Series cars from hi my brother in arms. He's a BMW subject matter expert. He has earned my trust and business that's why I have already bought four 5 Series cars from him. His success is built on building relationships with old and new customers. I would rather deal with someone that's real than just a face on a billboard or an avatar on the internet. More
I had a great experience with Service Advisor, Eric Brown. He was friendly and attentive in addressing the needs of my car. I had my oil changed and also needed a small paint job to cover a few places Brown. He was friendly and attentive in addressing the needs of my car. I had my oil changed and also needed a small paint job to cover a few places. The visit took a little longer than expected due to the added paint job, and Eric was very accommodating. I live closer to other dealers but would travel the long distance to work with a Service Advisor like Eric. More
Great communications! Sean kept me updated through a complex repair. He was helpful with both the work being done and the logistics around the repair. complex repair. He was helpful with both the work being done and the logistics around the repair. More
Elijah B, "Service Advisor". It's incredibly helpful, he is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a time is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a timely manner and he makes sure we get our loaner while our vehicles get service. Thank you Elijah. Tanya Maddalena. Oct/9/20 More
Working with Elijah and Mr. Beaver was absolutely fantastic. They helped me through my service process so well and listened to all of my needs. From the moment I drove in to the service lane to when fantastic. They helped me through my service process so well and listened to all of my needs. From the moment I drove in to the service lane to when I left, I was completely satisfied. These two people are the reason I continue to come back and will continue to come back to BMW of Sterling. Truly a white glove service. More
Moses Mahdi was the most generous and kind advisor possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. More