BMW of Sterling

I had a great experience with Service Advisor, Eric Brown. He was friendly and attentive in addressing the needs of my car. I had my oil changed and also needed a small paint job to cover a few places Brown. He was friendly and attentive in addressing the needs of my car. I had my oil changed and also needed a small paint job to cover a few places. The visit took a little longer than expected due to the added paint job, and Eric was very accommodating. I live closer to other dealers but would travel the long distance to work with a Service Advisor like Eric. More

Great communications! Sean kept me updated through a complex repair. He was helpful with both the work being done and the logistics around the repair. complex repair. He was helpful with both the work being done and the logistics around the repair. More

Elijah B, "Service Advisor". It's incredibly helpful, he is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a time is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a timely manner and he makes sure we get our loaner while our vehicles get service. Thank you Elijah. Tanya Maddalena. Oct/9/20 More

Working with Elijah and Mr. Beaver was absolutely fantastic. They helped me through my service process so well and listened to all of my needs. From the moment I drove in to the service lane to when fantastic. They helped me through my service process so well and listened to all of my needs. From the moment I drove in to the service lane to when I left, I was completely satisfied. These two people are the reason I continue to come back and will continue to come back to BMW of Sterling. Truly a white glove service. More

Moses Mahdi was the most generous and kind advisor possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. More

Moses, I wanted to say 'thank you' to you and your technician for excellent service at BMW of Sterling with the professional attitude to make your customer happy. Your service and friendly attitude ar technician for excellent service at BMW of Sterling with the professional attitude to make your customer happy. Your service and friendly attitude are greatly appreciated. More

Beaver always takes good care of me and my vehicle. He listens to understand. He finds solutions. He accommodates my communication needs. I seek him out if I come by without an appointment. listens to understand. He finds solutions. He accommodates my communication needs. I seek him out if I come by without an appointment. More

I can’t put in enough words, how amazing Elijah is. He called me every step of the way. Number 1 service advisor!! I couldn’t ask for a better customer service. I told all my friends and family just to go called me every step of the way. Number 1 service advisor!! I couldn’t ask for a better customer service. I told all my friends and family just to go to him. He should be promoted due to his excellent performance and customer service!! More

We were very happy with the professional, knowledgeable, friendly staff at BMW of Sterling. This was our second car purchase with Jose Zapata and my wife and I would highly recommend him to anyone who is i friendly staff at BMW of Sterling. This was our second car purchase with Jose Zapata and my wife and I would highly recommend him to anyone who is in the market for a BMW. More

We were fortunate to meet and work with Kamal B., he was very engaging and personable, and the Finance Team was extremely professional! He made our 19th BMW purchase on 30 August of a 2021 X6M50i super easy very engaging and personable, and the Finance Team was extremely professional! He made our 19th BMW purchase on 30 August of a 2021 X6M50i super easy & expeditious, and for that we will be loyal customers from this point forward! Gratis & KUDOS!! More