
BMW of Sterling
Sterling, VA
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I’ve bought multiple cars here. Danny Saboor in sales is amazing and Elijah Beavers in service takes great care of me. This dealer is unusually professional in every aspect and I’ll drive 40 minutes here ve amazing and Elijah Beavers in service takes great care of me. This dealer is unusually professional in every aspect and I’ll drive 40 minutes here versus going to any of the closer dealers to my home. More
I’ve done business with BMW of Sterling since they opened. Great service, courteous advisors. They always provide the service you would expect from a luxury dealership. opened. Great service, courteous advisors. They always provide the service you would expect from a luxury dealership. More
Exceptional as usual and expected. Eli was right on top of what was needed and got right to work. He provided an excellent loaner as I've always gotten. Outstanding. And again, Kamal did his coordination p of what was needed and got right to work. He provided an excellent loaner as I've always gotten. Outstanding. And again, Kamal did his coordination perfectly. More
Great service experience! First time I used BMW of Sterling for service. Easy to schedule the appointment. Used the mobile service e and it was awesome. Thanks! Sterling for service. Easy to schedule the appointment. Used the mobile service e and it was awesome. Thanks! More
I have own a lot of vehicles in my years and BMW is a fine machine, but what will keep me a loyal BMW customer is the service and, specifically, Beaver Ho. There is simply no comparison. My vehicle has fine machine, but what will keep me a loyal BMW customer is the service and, specifically, Beaver Ho. There is simply no comparison. My vehicle has had a number of issues, which would normally be an inconvenience to say the least, but the way Sterling BMW handles service makes it a non-issue for me. They are professional, knowledgeable and, above all, treat each appointment with a sense of urgency that conveys a genuine understanding of the value of my time. I don't think I've ever spent more than 20 minutes at the dealership unless I had questions, which are always answered to my satisfaction. There are many fine luxury vehicles available that offer similar performance and amenities, but BMW Sterling's Service Department, and Beaver Ho especially, make what would otherwise be a tough choice easy. More
Sean was awesome! From the moment I drove my into the bay until the work was complete, he was highly professional, very personable, and sincerely involved in the care of my car. Without a doubt, the best Ser until the work was complete, he was highly professional, very personable, and sincerely involved in the care of my car. Without a doubt, the best Service Advisor I've ever worked with. 5+ Stars!!! More
Exceptional My overall experience with Mustapha M. was exceptional. His exceptional customer service has caused me to expect that from any BMW employee at Sterlin My overall experience with Mustapha M. was exceptional. His exceptional customer service has caused me to expect that from any BMW employee at Sterling BMW. I always recommend BMW and him to family, friends to include strangers. More
Beaver Ho has been the best service representative I’ve ever had! Very respectful, easy to talk to, and professional. Whenever I go to BMW Sterling for my car repairs, I go straight to Beaver. I highly rec ever had! Very respectful, easy to talk to, and professional. Whenever I go to BMW Sterling for my car repairs, I go straight to Beaver. I highly recommend him for anyone in need of getting their BMW serviced! More
Beaver Ho @ BMW of Sterling Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything. Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything. More
Service Writers To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have fou To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have found all their service writers excellent. More