
BMW of Sterling
Sterling, VA
Filter Reviews by Keyword
By Type
Showing 859 reviews
Elijah and the service team have exceeded my expectations for an exceptional customer service. Elijah is very friendly and helpful. I always recommend my friends and family to purchase and service their vehi for an exceptional customer service. Elijah is very friendly and helpful. I always recommend my friends and family to purchase and service their vehicles at BMW of Sterling. More
I went back to BMW of sterling to service my 530i, Mostapha Moses was my service advisor and I was really happy, a real professional and a great person. I always go the best service when Moses is on t Mostapha Moses was my service advisor and I was really happy, a real professional and a great person. I always go the best service when Moses is on the case. If you go to BNW if Sterling for service, ask for Moses. More
Elijah did a great job handprint my car. The service was outstanding. All the staff were wearing masks and using percussions needed in place. Before receiving the loaner, they wiped the car and sanitized th outstanding. All the staff were wearing masks and using percussions needed in place. Before receiving the loaner, they wiped the car and sanitized the surfaces as well as the time I picked up my car. Just amazing! More
Great service from Moses Mahdi Moses Mahdi was GREAT ! The service he provided was excellent it made me proud to be a BMW owner. Keep up the great work guys Thanks Moses Mahdi was GREAT ! The service he provided was excellent it made me proud to be a BMW owner. Keep up the great work guys Thanks More
Excellent Services provided by Moses Mahdi. He was extremely friendly and helpful. Service was completed in a timely manner. I am so pleased with the BMW of Ste Services provided by Moses Mahdi. He was extremely friendly and helpful. Service was completed in a timely manner. I am so pleased with the BMW of Sterling. More
Once again Robert in the service has gone above and beyond and done a fantastic job! really like the videos they have emailed you to show what service is done to your car. beyond and done a fantastic job! really like the videos they have emailed you to show what service is done to your car. More
Amazing Service I do not write reviews all the time but Carlos Martell at BMW of Sterling did an great job.BMW of Sterling did not just service my vehicle, they broug I do not write reviews all the time but Carlos Martell at BMW of Sterling did an great job.BMW of Sterling did not just service my vehicle, they brought my car to my place and Carlos did it himself! He also took his time on cleaning it up. The service went beyond my expectations. Keep up the good work BMW of Sterling and please thank Carlos for the great service and professionalism, More
Hasan Very please with the service I received. The service was completed in a timely fashion with great communication along the way. I know I can count on B Very please with the service I received. The service was completed in a timely fashion with great communication along the way. I know I can count on BMW of Sterling. More
When I discovered I had a water leak leading into my X3’s cabin, I was able to get prompt service from BMW of Sterling preventing any further damage. This was my second time having my car serviced at this l cabin, I was able to get prompt service from BMW of Sterling preventing any further damage. This was my second time having my car serviced at this location and my service advisor, Sean Spicher, was professional, courteous and communicative on both occasions. He asked the right questions, listened well, and took detailed notes to ensure the problems were properly diagnosed. I would recommend Sean to anyone bringing their vehicle into this location. Thanks so much! More
Sensor for a Diesel X5 went bad at 130K miles Beaver Ho is the best service adviser I have ever worked with from any dealership. He not only lined up a loaner while the repair was being made but Beaver Ho is the best service adviser I have ever worked with from any dealership. He not only lined up a loaner while the repair was being made but ensured I payed close to 30% lower than normal. He goes the extra mile and ensures his customers are well cared for! More