BMW of Sterling

Exceptional My overall experience with Mustapha M. was exceptional. His exceptional customer service has caused me to expect that from any BMW employee at Sterlin My overall experience with Mustapha M. was exceptional. His exceptional customer service has caused me to expect that from any BMW employee at Sterling BMW. I always recommend BMW and him to family, friends to include strangers. More

Beaver Ho has been the best service representative I’ve ever had! Very respectful, easy to talk to, and professional. Whenever I go to BMW Sterling for my car repairs, I go straight to Beaver. I highly rec ever had! Very respectful, easy to talk to, and professional. Whenever I go to BMW Sterling for my car repairs, I go straight to Beaver. I highly recommend him for anyone in need of getting their BMW serviced! More

Beaver Ho @ BMW of Sterling Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything. Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything. More

Service Writers To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have fou To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have found all their service writers excellent. More

I bring all my cars here, my family and I usually work with Carlos Martell. He is always courteous and professional and very knowledgeable about any questions or concerns we might have. Thanks for the g with Carlos Martell. He is always courteous and professional and very knowledgeable about any questions or concerns we might have. Thanks for the great business. More

BMW of Sterling - Beaver Ho Beaver has been my service advisor a few times. On each visit he greets me with a smile, quickly informs me of the service that is needed, and gets m Beaver has been my service advisor a few times. On each visit he greets me with a smile, quickly informs me of the service that is needed, and gets me in and out of the building very efficiently. My 12 year old car is running as well as it did when it was new. More

Outstanding Service Department. My Service Advisor, Sean Speicher, is always cheerful and friendly. Very knowledgeable and professional. BMW of Sterling has been an excellence service provider for both my Speicher, is always cheerful and friendly. Very knowledgeable and professional. BMW of Sterling has been an excellence service provider for both my vehicles throughout the years. More

Robin has been my service advisor for the past year. She is knowledgeable and provides an excellent customer experience every time. I will continue to trust her guidance for meeting my services needs. The o is knowledgeable and provides an excellent customer experience every time. I will continue to trust her guidance for meeting my services needs. The only negative about my most recent service visit, is that the summer tires I had mounted were not inflated to the specifications that they should have been according to the vehicle’s information center. More

Brought in my NMW to have the summer tires swapped on. Robin Jones was my advisor. Robin has been my advisor for several years and she has always provided outstanding service allowing my experience to b Robin Jones was my advisor. Robin has been my advisor for several years and she has always provided outstanding service allowing my experience to be timely and thorough. Her professionalism is outstanding and is second to none. Thank you. More

Unbelievable Experience This is the most modern well laid out dealership I have ever been. The service department was fast and efficient. The customer waiting area was clea This is the most modern well laid out dealership I have ever been. The service department was fast and efficient. The customer waiting area was clean, comfortable and well laid out. The service tech send me a video of a problem area he recommended be fixed! I then consulted with the service tech and ok'd the repair. I asked Shawn Spicher where I could get a cup of coffee since everything is shut down in the dealership due to the virus. After setting up the repair, he returned and took me to a local Starbucks so I could grab lunch and something to drink. That is unbelievable service. My BMW will be serviced at this dealership and when I buy a new one, I will start here. More