BMW of Sterling

Always professional and friendly. Gets the job done without any issues. I couldn’t be happier. Gets the job done without any issues. I couldn’t be happier. More

Outstanding service every time I need service or for an urgent repair. I really appreciate the professionalism and friendly team. Thank you! urgent repair. I really appreciate the professionalism and friendly team. Thank you! More

Sarina Khachi was friendly, professional, and very helpful. She provided excellent customer service and made the entire experience smooth and pleasant. Highly recommended! helpful. She provided excellent customer service and made the entire experience smooth and pleasant. Highly recommended! More

Excellent customer service from Tasha and quality work from the technician. Thank you for your hard work. from the technician. Thank you for your hard work. More

Julie is awesome; always warm and explains why. Prompt communication, everything like well-oiled process. No wait at any place. Loaner process took 5 minutes. Only thing missing was discounts :). Prompt communication, everything like well-oiled process. No wait at any place. Loaner process took 5 minutes. Only thing missing was discounts :). More

SarinaK is always provides excellent customer service. She communicates every issue very promptly and thoroughly. She is great to work with! She communicates every issue very promptly and thoroughly. She is great to work with! More

Great staff, convenient, does not try to upsell you on unneeded work, good communication on state of the work unneeded work, good communication on state of the work More

As usual, BWM of Sterling provided excellent customer service and Rudy, my service provider, was exceptional at keeping me updated on my car's requirements. I was disappointed to learn the new extended w service and Rudy, my service provider, was exceptional at keeping me updated on my car's requirements. I was disappointed to learn the new extended warranty I just purchased was not eligible to cover my repairs, but Rudy was able to apply a discount. I was also very pleased at the car wash Rudy suggested. Overall, great customer service! More

Very fast service, glad they brought back the shuttling service. Shuttle driver was very nice as well service. Shuttle driver was very nice as well More

It’s not just the purchase experience, which was remarkable with Ralph, but it’s how he has remained engaged with me consistently since I purchased just to check in if everything is going well with remarkable with Ralph, but it’s how he has remained engaged with me consistently since I purchased just to check in if everything is going well with my vehicle. But even that is just the beginning. Julie in the service department has rewritten everything I know about dealership service groups. She is personally involved from the moment of drop off to the moment of pickup! She ensures EVERYTHING is as it should be before the customer leaves. And the techs working in service are always efficient and thorough! It’s the “after sales” moments that matter! More