BMW of Sterling

Sean Goes above and beyond I've been working with Seach Spicher for a couple years now and he has ALWAYS gone above and beyond to make my service better. On my last visit, comp I've been working with Seach Spicher for a couple years now and he has ALWAYS gone above and beyond to make my service better. On my last visit, completely unintentional, I had blown a tire on the interstate. i called sean, he set up a lyft to pick me up, take me back to the dealer, set me up with a loaner car and got me on my way since the tire was a special order. I live out of state so having someone who could help get me home that night was a godsend as i completely expected to be stuck there for 2 days. More

Service Great service! Outstanding team that always gives me the best service and professional care. The team always gives me attention to detail and expert s Great service! Outstanding team that always gives me the best service and professional care. The team always gives me attention to detail and expert service. More

Above and beyond Fabulous. I was new to this location. Carlos took the time to speak with our prior service advisor so that he would have all the details of what had b Fabulous. I was new to this location. Carlos took the time to speak with our prior service advisor so that he would have all the details of what had been serviced on our vehicle in the past. More

Out of state buyer happy with service! Melissa had been in touch with me for months keeping me posted on the vehicle I had initially contacted Sterling about. Melissa is knowledgeable, info Melissa had been in touch with me for months keeping me posted on the vehicle I had initially contacted Sterling about. Melissa is knowledgeable, informative and patient which ultimately helped me in making the final decision on the vehicle I purchased.. Being an out of state buyer I was a bit nervous, but she walked me through the process and so I felt more comfortable. She is professional, sweet and cares about her customers. Thank you. More

My M5 Beaver provided exceptional customer service. He went above and beyond what I’m expecting. He takes that extra step to make me feel that i understand Beaver provided exceptional customer service. He went above and beyond what I’m expecting. He takes that extra step to make me feel that i understand what’s happening and he wants this to be the best experience I have ever had. More

BMW Z4 service Love my Z4 and trust the maintenance with Carlos at BMW Sterling. He is honest and very knowledgable about car repairs. I check prices for repairs a Love my Z4 and trust the maintenance with Carlos at BMW Sterling. He is honest and very knowledgable about car repairs. I check prices for repairs and Carlos always gives me a fair price for all repairs. More

Annual Service Worked with Elijah Beavers with respect to the annual service for my car. He was knowledgeable and efficient. Elijah made it a very good experience. Worked with Elijah Beavers with respect to the annual service for my car. He was knowledgeable and efficient. Elijah made it a very good experience. More

Service Having a small problem with the passenger seat sensor for the seat belt. Called on a Monday and the dealership was able to get me an appointment in a Having a small problem with the passenger seat sensor for the seat belt. Called on a Monday and the dealership was able to get me an appointment in an hour. Once again excellent service. Thank you More

Excellent Service Elijah is representative at BMW of Sterling and has been honest about condition of vehicle and has good recommendations on what kind of service the ve Elijah is representative at BMW of Sterling and has been honest about condition of vehicle and has good recommendations on what kind of service the vehicle needs. More

Great Service Thanks to Elijah Beavers for his help during my last service visit. He was very efficient, helpful and informative. I look forward to future interac Thanks to Elijah Beavers for his help during my last service visit. He was very efficient, helpful and informative. I look forward to future interactions. More