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BMW of Sterling

Sterling, VA

3.8
871 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 871 reviews

August 29, 2019

BMW of Sterling the BEST! My BMW Client Advisor Melissa Fincham gains 5 STARS! Professional, warm, knowledgeable, and a vibrant and genuine personality! She made my BMW 2019 More

by Drama Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Fincham, BMW Sales Advisor, Eric Brown
August 29, 2019

2018 M550 Service with Sean Spicher I recently brought my 2018 M550 in for a tire repair, which was under the tire and wheel protection warranty. Dealt with Sean Spicher at check-in, th More

by toannviet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
August 29, 2019

BMW of Sterling is great again with Sean Spicher I had my appointment set up with Sean Spicher. I normally take my vehicles to Alexandria, but I have heard many great things about Sean from others an More

by bmwenthusiast123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
August 21, 2019

Consistent top notch service from Elijah Beavers From my first service appointment with BMW of Sterling, Elijah Beavers has gone above and beyond to ensure I’ve been kept up to speed and understood t More

by Mattbmw435i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
August 09, 2019

Robin Jones is your top performer in service. Robin exemplifies all of the characteristics of a stellar employee. She is consistent and goes out of her to ensure you are satisfied with what has b More

by Brad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Jones
August 08, 2019

Exceptional Customer Service This was not the first time I worked with Mr. Berthiez to purchase a BMW from BMW of Sterling. His knowledge, attention to detail, and all the extra More

by PGnVA
Recommend Dealer
Yes
Employees Worked With
Ralf Berthiez
August 05, 2019

Great service Robert Harrell , my service advisor, always does a great job. I called him Friday with a small problem, he said come in Monday morning. He immediately More

by 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
August 01, 2019

Great service ! Great job! I was expecting to spend a lot more time at the dealer, but Mike helped resolve an issue I had with my Bluetooth. We realized what I was do More

by Davidb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torres
August 01, 2019

great work Robert was extremely informative and helpful regrading the repair of my BMW. He kept me updated along the way to insure there was no uncertainty or su More

by AlfredR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
July 30, 2019

Pre-purchase Inspection I had just gone through a major issue with the 750i 2013 were the car stayed in the shop for most of of the year due to crazy issues. Sean, my servic More

by lvto2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
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