BMW of Sterling

BMW of Sterling is the industry standard I’ve been going to BMW of Sterling for about 2 years and have owned a BMW for 5 years now. I’ve been to numerous BMW Dealerships including Richmond, C I’ve been going to BMW of Sterling for about 2 years and have owned a BMW for 5 years now. I’ve been to numerous BMW Dealerships including Richmond, Charlottesville, and Fayetteville, so believe me when I say Sterling is by far the best. Their service department has a total asset in Beaver Ho. He’s beyond knowledgeable of BMWs and works well with you on every issue. Not only that, he’s super easy going and a total bro to just talk shop with! Additionally their management and sales department is also among the best I’ve seen! Specifically Robert Graves and Matthew Tillman, those guys got the art of selling the ultimate driving machine down to a tee.Their knowledge, approach, and passion for the brand is refreshing and they can definitely flip cars without being pushy. HIGHLY RECOMMEND and I always look forward to finding a reason to go to BMW of Sterling More

Quick and painless I always ask for Sean when I come in. I love the service, especially the free wash. Sean always makes sure my time in the service department is quic I always ask for Sean when I come in. I love the service, especially the free wash. Sean always makes sure my time in the service department is quick and painless. More

Shaun Spicer is a true asset to BMW of Sterling The service I resieve from Shaun Spicher is industry leading. He always makes sure the parts are in before I drop of one of my 3 BMWs. Always polite The service I resieve from Shaun Spicher is industry leading. He always makes sure the parts are in before I drop of one of my 3 BMWs. Always polite curious and delivers on time. I know it takes a team behind him to do it all but I am truly happy with the service I get from him and his team has not always been so at The Sterling dealership but for now I am happy Alk the best Ragnar Borgh More

Accept no substitutes. Sean is my man. I’ve owned BMWs since 1987 and in all the years of servicing my cars, I can say unequivocally that Sean has given me the best service of anyone I’ve h I’ve owned BMWs since 1987 and in all the years of servicing my cars, I can say unequivocally that Sean has given me the best service of anyone I’ve had. He is honest, professional, courteous and doesn’t try to sell more service than you need. I trust him completely with my two BMWs. More

Courtesy and competence I appreciate the fact I am always met with a smile and treated as a VIP when I bring my car in for service. The technicians are quick to identify the I appreciate the fact I am always met with a smile and treated as a VIP when I bring my car in for service. The technicians are quick to identify the problems or provide routine service and it gets done right on the first visit. More

BMW of Sterling VA - Excellent Service I highly recommend the Service Department at Sterling BMW. My advisor Justin Hudson was knowledgeable and informative about all the issues with my 201 I highly recommend the Service Department at Sterling BMW. My advisor Justin Hudson was knowledgeable and informative about all the issues with my 2015 BMW 435. He made sure I was informed with every detail and that I was a priority for them. This is the second BMW I've purchased from BMW of Sterling and they continue to provide excellent service. Justin made sure to stay in contact with me regarding additional services needed and kept me up to date with all the questions I had. Thank you Justin Hudson and Sterling BMW, keep up the great work! ~ Talal Malik More

Good customer service! I took my X1 in for breaks pads change, was greeted by Elijah, very nice guy. He arranged the service and suggested oil change since it apparently was I took my X1 in for breaks pads change, was greeted by Elijah, very nice guy. He arranged the service and suggested oil change since it apparently was due soon. He also arranged my ride to my work and back, kept me informed of the progress and returned car nicely washed and vacuumed. Thank you! More

Wonderful experience with Robert Graves buying my new X3!!! Robert Graves was amazing! He worked so hard to get me in the car I wanted even when dealing with a difficult trade in situation. He made me feel take Robert Graves was amazing! He worked so hard to get me in the car I wanted even when dealing with a difficult trade in situation. He made me feel taken care of and I believe I got a great deal! I have been a loyal BMW owner and will continue to be. More

Great Service and Awesom Service Advisor If your in need of great service, your first step is to have the BEST and #1 Service Advisory Robin Jones.. We have FOUR X5 If your in need of great service, your first step is to have the BEST and #1 Service Advisory Robin Jones.. We have FOUR X5 More

Excellent experience. Vance is the absolute best. This is how a car buying experience should be. Everything was handled so quickly and easily. Vance constantly kept me info Vance is the absolute best. This is how a car buying experience should be. Everything was handled so quickly and easily. Vance constantly kept me informed on each and every step of my deal. I had to think of things to ask because he was so thorough. I really enjoyed him and will never buy a car again without consulting Vance. Great Job!!! More