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BMW of Sterling

Sterling, VA

3.9
884 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 884 reviews

August 01, 2019

Great service ! Great job! I was expecting to spend a lot more time at the dealer, but Mike helped resolve an issue I had with my Bluetooth. We realized what I was do More

by Davidb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torres
August 01, 2019

great work Robert was extremely informative and helpful regrading the repair of my BMW. He kept me updated along the way to insure there was no uncertainty or su More

by AlfredR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
July 30, 2019

Pre-purchase Inspection I had just gone through a major issue with the 750i 2013 were the car stayed in the shop for most of of the year due to crazy issues. Sean, my servic More

by lvto2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
July 30, 2019

BMW of Sterling is the industry standard I’ve been going to BMW of Sterling for about 2 years and have owned a BMW for 5 years now. I’ve been to numerous BMW Dealerships including Richmond, C More

by talmadge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tillman, Beaver Ho, Robert Graves
July 30, 2019

Quick and painless I always ask for Sean when I come in. I love the service, especially the free wash. Sean always makes sure my time in the service department is quic More

by 650ilover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
July 30, 2019

Shaun Spicer is a true asset to BMW of Sterling The service I resieve from Shaun Spicher is industry leading. He always makes sure the parts are in before I drop of one of my 3 BMWs. Always polite More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Eller, Sean Spicher
July 30, 2019

Accept no substitutes. Sean is my man. I’ve owned BMWs since 1987 and in all the years of servicing my cars, I can say unequivocally that Sean has given me the best service of anyone I’ve h More

by KRRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
July 30, 2019

Courtesy and competence I appreciate the fact I am always met with a smile and treated as a VIP when I bring my car in for service. The technicians are quick to identify the More

by eBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
July 29, 2019

BMW of Sterling VA - Excellent Service I highly recommend the Service Department at Sterling BMW. My advisor Justin Hudson was knowledgeable and informative about all the issues with my 201 More

by tmalik3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hudson
July 24, 2019

Good customer service! I took my X1 in for breaks pads change, was greeted by Elijah, very nice guy. He arranged the service and suggested oil change since it apparently was More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
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