BMW of Sterling

Great service ! Great job! I was expecting to spend a lot more time at the dealer, but Mike helped resolve an issue I had with my Bluetooth. We realized what I was do Great job! I was expecting to spend a lot more time at the dealer, but Mike helped resolve an issue I had with my Bluetooth. We realized what I was doing wrong and I was on my way very fast. Thank you mike again. Very friendly and knowledgeable! More

great work Robert was extremely informative and helpful regrading the repair of my BMW. He kept me updated along the way to insure there was no uncertainty or su Robert was extremely informative and helpful regrading the repair of my BMW. He kept me updated along the way to insure there was no uncertainty or surprises. More

Pre-purchase Inspection I had just gone through a major issue with the 750i 2013 were the car stayed in the shop for most of of the year due to crazy issues. Sean, my servic I had just gone through a major issue with the 750i 2013 were the car stayed in the shop for most of of the year due to crazy issues. Sean, my service adviser helped me through the entire situation and made it smooth. That's why when I traded that car for my newer M6 Grand Coupe, I took my car back to BMW of Sterling. Throughout my decision to trade, they made me feel comfortable and took special care to show me many options then give me a very competitive price for my trade. While I did not take their offers, I did bring back my M6 for inspection and Sean, as usual, took great care of me. More

BMW of Sterling is the industry standard I’ve been going to BMW of Sterling for about 2 years and have owned a BMW for 5 years now. I’ve been to numerous BMW Dealerships including Richmond, C I’ve been going to BMW of Sterling for about 2 years and have owned a BMW for 5 years now. I’ve been to numerous BMW Dealerships including Richmond, Charlottesville, and Fayetteville, so believe me when I say Sterling is by far the best. Their service department has a total asset in Beaver Ho. He’s beyond knowledgeable of BMWs and works well with you on every issue. Not only that, he’s super easy going and a total bro to just talk shop with! Additionally their management and sales department is also among the best I’ve seen! Specifically Robert Graves and Matthew Tillman, those guys got the art of selling the ultimate driving machine down to a tee.Their knowledge, approach, and passion for the brand is refreshing and they can definitely flip cars without being pushy. HIGHLY RECOMMEND and I always look forward to finding a reason to go to BMW of Sterling More

Quick and painless I always ask for Sean when I come in. I love the service, especially the free wash. Sean always makes sure my time in the service department is quic I always ask for Sean when I come in. I love the service, especially the free wash. Sean always makes sure my time in the service department is quick and painless. More

Shaun Spicer is a true asset to BMW of Sterling The service I resieve from Shaun Spicher is industry leading. He always makes sure the parts are in before I drop of one of my 3 BMWs. Always polite The service I resieve from Shaun Spicher is industry leading. He always makes sure the parts are in before I drop of one of my 3 BMWs. Always polite curious and delivers on time. I know it takes a team behind him to do it all but I am truly happy with the service I get from him and his team has not always been so at The Sterling dealership but for now I am happy Alk the best Ragnar Borgh More

Accept no substitutes. Sean is my man. I’ve owned BMWs since 1987 and in all the years of servicing my cars, I can say unequivocally that Sean has given me the best service of anyone I’ve h I’ve owned BMWs since 1987 and in all the years of servicing my cars, I can say unequivocally that Sean has given me the best service of anyone I’ve had. He is honest, professional, courteous and doesn’t try to sell more service than you need. I trust him completely with my two BMWs. More

Courtesy and competence I appreciate the fact I am always met with a smile and treated as a VIP when I bring my car in for service. The technicians are quick to identify the I appreciate the fact I am always met with a smile and treated as a VIP when I bring my car in for service. The technicians are quick to identify the problems or provide routine service and it gets done right on the first visit. More

BMW of Sterling VA - Excellent Service I highly recommend the Service Department at Sterling BMW. My advisor Justin Hudson was knowledgeable and informative about all the issues with my 201 I highly recommend the Service Department at Sterling BMW. My advisor Justin Hudson was knowledgeable and informative about all the issues with my 2015 BMW 435. He made sure I was informed with every detail and that I was a priority for them. This is the second BMW I've purchased from BMW of Sterling and they continue to provide excellent service. Justin made sure to stay in contact with me regarding additional services needed and kept me up to date with all the questions I had. Thank you Justin Hudson and Sterling BMW, keep up the great work! ~ Talal Malik More

Good customer service! I took my X1 in for breaks pads change, was greeted by Elijah, very nice guy. He arranged the service and suggested oil change since it apparently was I took my X1 in for breaks pads change, was greeted by Elijah, very nice guy. He arranged the service and suggested oil change since it apparently was due soon. He also arranged my ride to my work and back, kept me informed of the progress and returned car nicely washed and vacuumed. Thank you! More