BMW of Sterling

Great experience, service and vehicles I've never been disappointed by my experience at BMW Sterling, but Matthew Tillman recently made it one of the best. He really listened to what I nee I've never been disappointed by my experience at BMW Sterling, but Matthew Tillman recently made it one of the best. He really listened to what I needed and wanted both from the vehicle and the purchase experience. Not only did he match me with my perfect BMW, he orchestrated what was probably the most streamlined and pleasant lease experience I've had to date. What made it even better is he is a true car enthusiast who is passionate about the driving experience and can connect with customers on a different level. More

Great dealer Amazing dealer. Very fancy! Had good experience. Thank you Carlos in the service for his great professionalism and go making me feel Very comfortable Amazing dealer. Very fancy! Had good experience. Thank you Carlos in the service for his great professionalism and go making me feel Very comfortable in this experience. More

Excellent customer service service advisor, Beaver Ho, is great! He’s very knowledgeable, honest and always helpful. His friendliness and honesty is the reason why I take my ca service advisor, Beaver Ho, is great! He’s very knowledgeable, honest and always helpful. His friendliness and honesty is the reason why I take my car to get it service from the sterling BMW. Whenever anything is wrong with my car, I can count on beaver to take care of it! Even though Fairfax Bmw is closer to my house, I would rather drive the longer distance to see Beaver. More

Great Service Although I did not buy my BMW at this dealership, the service department has been fantastic. I transferred into the area after a year of ownership. Th Although I did not buy my BMW at this dealership, the service department has been fantastic. I transferred into the area after a year of ownership. The service department made me feel like a part of their family. From the personnel that me me at the car when I roll in to the mechanics in the shop I can rely on each of them to provide fantastic service. More

We were treated like a VIP. We have been bringing our BMW X.3 vehicles to Sterling BMW for service since 2011. Each and every visit was cordial and efficient. Our last two servi We have been bringing our BMW X.3 vehicles to Sterling BMW for service since 2011. Each and every visit was cordial and efficient. Our last two service appointments were handled by Eric Brown, our service writer and he exceeds an excellent review! Being acknowledged and greeted, as well as his positive and professional attitude made the experience pleasantly painless. More

Purchased a 2016 CPO 740 - Very Professional I recently purchases a BMW CPO 2016 740i from Sterling BMW. For the past 15 years I've been purchasing cars from BMW of Fairfax (nothing against BMW o I recently purchases a BMW CPO 2016 740i from Sterling BMW. For the past 15 years I've been purchasing cars from BMW of Fairfax (nothing against BMW of Fairfax), its just Sterling BMW had the perfect CPO. Sal responded to my query, for the beginning Sal was extremely professional, not a pushy sales person at all. Sal was responsive even took additional pictures of the car and sent to me. My wife and I scheduled a weekday appointment, he confirmed the appointment during the day and was even considerate if we wanted to reschedule. Once we arrived at the dealership, Sal offered water or coffee even before showing the car. We did finalize the sale that evening, the car wasn't quite ready, he offered a 2019 loaner for us that evening, once the car was ready he even offered to pick the loaner from our house and bring the car. We ended up going to the dealership, the car was detailed and looked spectacular. Overall experience has been excellent, the followup has been professional. Sal will continue to get my business every couple of years when I switch cars... More

Service and repair of my vehicle. Moses is the best that I have had the pleasure of working with in the auto industry. If you go to BMW of Sterling demand to work with Moses. You won Moses is the best that I have had the pleasure of working with in the auto industry. If you go to BMW of Sterling demand to work with Moses. You won't be disappointed. More

Return customer of BMW of Sterling I have been doing business with BMW of Sterling for close to 20 years and three cars. The sales and service experience has always been positive. I kee I have been doing business with BMW of Sterling for close to 20 years and three cars. The sales and service experience has always been positive. I keep cars a long time and BMW of Sterling has helped me do so. More

Over the top service! Thank you mr. Beaver Ho! My service manager, Mr. Beaver Ho, was simply incredible! He displayed professionalism from the very start and his attentiveness while my vehicle was My service manager, Mr. Beaver Ho, was simply incredible! He displayed professionalism from the very start and his attentiveness while my vehicle was in service was most impressive. I would most definitely recommend him to my friends and family. Thank you again Mr. Beaver Ho! More

Friendly professional and knowledgeable Andrii responded to our needs was friendly and to the point and we closed the deal. His follow up to inquiries was prompt and addressed potential issu Andrii responded to our needs was friendly and to the point and we closed the deal. His follow up to inquiries was prompt and addressed potential issues. More