
BMW of Sterling
Sterling, VA
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Giving $2,000 With A Smile There are very few things bad about owning a BMW, but if I can name one, it would be the cost of maintaining one. I'm at 60k on my 328d and it was du There are very few things bad about owning a BMW, but if I can name one, it would be the cost of maintaining one. I'm at 60k on my 328d and it was due to near rear brakes, four new tires, and an oil change. Expensive repair to say the least. Robert Harrell, my service adviser, worked with me on the price. I felt he went above and beyond to find discounts for me to save me a few bucks. With that, I'm grateful for his service and was happy to hand over $2,000+ for that work. More
very happy with this dealership Terrific, gave me great advice and very professional. don't feel rushed or scammed by the service department. Trust they will perform what is necessar Terrific, gave me great advice and very professional. don't feel rushed or scammed by the service department. Trust they will perform what is necessary. More
Great service As usual, the BMW of Sterling service center met my expectations and then some. From contacting me when my car needed service to the completion of the As usual, the BMW of Sterling service center met my expectations and then some. From contacting me when my car needed service to the completion of the services needed. All top notch and smooth. Can't say enough about Robert and team. More
Excellent service. Danny Saboor makes buying a car easy! This is the second one I’ve bought and Danny stayed in touch during the 5+years in between! Danny Saboor makes buying a car easy! This is the second one I’ve bought and Danny stayed in touch during the 5+years in between! More
First time using service department Recently took my BMW in for scheduled service. Worked with Robin Jones in the service department. Robin took the time to explain how their service d Recently took my BMW in for scheduled service. Worked with Robin Jones in the service department. Robin took the time to explain how their service department worked, what was and was not covered under my service plan. She walked me to the waiting area and explained the perks available to customers who were waiting. I definitely recommend working with Robin and the service department at BMW of Sterling. More
Great experience Great service experience, Robin Jones was easy to work with, met my needs and overall provided me with a great experience, I will definitely come back Great service experience, Robin Jones was easy to work with, met my needs and overall provided me with a great experience, I will definitely come back to have my car serviced at Sterling VA. This has been one of the best car dealership experiences ever. More
BMW of Sterling If you are looking for a BMW, makes sure you go see Ralf at Sterling - outstanding! I was very pleased with the process in purchasing my new converti If you are looking for a BMW, makes sure you go see Ralf at Sterling - outstanding! I was very pleased with the process in purchasing my new convertible. More
Great service Thanks to Beaver for great service he was able to address some unique needs related to a warranty concern. The dealership is well organized and very h Thanks to Beaver for great service he was able to address some unique needs related to a warranty concern. The dealership is well organized and very helpful. More
Great experience, service and vehicles I've never been disappointed by my experience at BMW Sterling, but Matthew Tillman recently made it one of the best. He really listened to what I nee I've never been disappointed by my experience at BMW Sterling, but Matthew Tillman recently made it one of the best. He really listened to what I needed and wanted both from the vehicle and the purchase experience. Not only did he match me with my perfect BMW, he orchestrated what was probably the most streamlined and pleasant lease experience I've had to date. What made it even better is he is a true car enthusiast who is passionate about the driving experience and can connect with customers on a different level. More
Great dealer Amazing dealer. Very fancy! Had good experience. Thank you Carlos in the service for his great professionalism and go making me feel Very comfortable Amazing dealer. Very fancy! Had good experience. Thank you Carlos in the service for his great professionalism and go making me feel Very comfortable in this experience. More