BMW of Sterling

Great buying experience! Although it took almost a whole day from a test drive to driving home our new BMW, we were extremely happy with the support and work ethics of Andrii. Although it took almost a whole day from a test drive to driving home our new BMW, we were extremely happy with the support and work ethics of Andrii. He is a very knowledgeable and informed person, and combined with positive and willing to help attitude made our buying experience extremely pleasant. It is only because of Andrii, we decided to buy from BMW of Sterling. Thank you More

2108 X5 Buying Experince Vance has provided an outstading presentation about the 2018 X5 BMW feature and capabilties that we just bought, his knowledge played an instrumental Vance has provided an outstading presentation about the 2018 X5 BMW feature and capabilties that we just bought, his knowledge played an instrumental role in making a decision to purchase the car that is in addition to his courtesy and availability to support his colleague during the purchase of the car. Tarek Hussien Dr Amira Hussien MD More

Awesome Service Received - Again Took my 2013 X5 50i in Because the Comfort Access Features stopped working (Push Button Start and no Audio). Ms Robin Jones was my Service Advisor. Took my 2013 X5 50i in Because the Comfort Access Features stopped working (Push Button Start and no Audio). Ms Robin Jones was my Service Advisor. Robin is very professional, she listened to my issues, took the vehicle in for service, and within a few hours, the problem was identified (Faulty Drivers Side Door Handle). Also identified unrelated to this issue was the Rear Brakes needed to be Replaced. I received a loaner as the Door Handle took about 10 days. Ms Jones kept me informed every step of the way and also quoted me the total repair price which was spot-on. The Vehicle runs Great, all of the Comfort Access issues are resolved, and the vehicle stops on a dime. Thank you Robin for a job well done. We will not hesitate to recommend you as a Top notch Service Advisor at BMW of Sterling. More

Follow up is very important Sean is very knowledgeable, professional, personable. He followed up when he said he would and you can count on him to listen and problem solve. My c Sean is very knowledgeable, professional, personable. He followed up when he said he would and you can count on him to listen and problem solve. My car had been in the shop the preceding week and th e problem recurred a week later. Sean was quick to suggest how to get the car to Sterling BMW, schedule a loaner, and impact my schedule s little as possible. He also kept me apprised of progress while awaiting arrival of the required part. I would definitely ask for him in the future More

Great Team Work Thank you very much BMW of sterling specially Mike T. For the great help getting my car serviced. He was very professional about the matter. Thank you very much BMW of sterling specially Mike T. For the great help getting my car serviced. He was very professional about the matter. More

Car Repar Excellent service, allowed me to make an intelligent decision based on all the complete information and facts given towards the repair of the car. Tha Excellent service, allowed me to make an intelligent decision based on all the complete information and facts given towards the repair of the car. Thank you Sterling BMW More

Excellent service with Beaver Ho, Jose Zapata/Jeff Penn My wife and I both had a terrific sales experience with Jeff Penn and Jose Zapata. It was followed up with amazing customer service for our X5 and X3 My wife and I both had a terrific sales experience with Jeff Penn and Jose Zapata. It was followed up with amazing customer service for our X5 and X3 with Beaver Ho. Even though the dealership is not the closest to us, we are glad to make the trip out due to the service they have provided. Beaver has not only take care of our issues but takes additional actions necessary to ensure our cars are running as they should. I wholeheartedly recommend Beaver Ho as a service advisor. More

Excellent Service - Beaver Ho I took my BMW X5 in for service. Beaver Ho was very professional and knowledgeable. He knew exactly what needed to be done and provided continuous u I took my BMW X5 in for service. Beaver Ho was very professional and knowledgeable. He knew exactly what needed to be done and provided continuous updates. Post service, Beaver followed up and made sure everything went well. Many thanks! More

Great Dealership My family and I have purchased several BMWs from this dealership and the purchase experience and service from Robin and Shean is awesome we highly rec My family and I have purchased several BMWs from this dealership and the purchase experience and service from Robin and Shean is awesome we highly recommend this dealership More

1sr experience at BMW service. Service was quick. Beaver seems to be very friendly. Did not feel any pressure to buy something taking in consideration that I came for a recall. Look Service was quick. Beaver seems to be very friendly. Did not feel any pressure to buy something taking in consideration that I came for a recall. Looking forward to come back hope not because of problems. More