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BMW of Sterling

Sterling, VA

3.9
884 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 884 reviews

March 12, 2019

Good experience They had a great starting price and were very honest. They worked with me through the whole process even when I had issues. I highly recommend salesma More

by Trenrheitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrii Bedratenko
March 12, 2019

Best Service Adviser The service department has gotten back to form in recent times after a decline in the level of service. This seems evident throughout the service dep More

by sbnasir
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
March 08, 2019

Top notch dealership Beyond my expectations! Robin always gives exceptional service. I absolutely love interacting with her. She’s sweet and knowledgeable but selfless too More

by MylisaDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Eller, Robin Jones
March 08, 2019

Comfortable, neat, friendly Pleasant atmosphere comfortable waiting room with many amenities. Staff was helpful friendly. Robin Jones always responded well and was very accom More

by Sophiany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Jones
March 07, 2019

Elijah, Seper and Kevin excellent staff!! Thank you for making my experience so easy when I had already had a terrible day. Very thorough and exceptional customer service by Elijah, Seper and More

by Adreanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
March 01, 2019

Outstanding Experience ! Robert made my service experience great ! I will most certainly recommend anyone i can to Bmw of sterling and make sure that they ask for him =) More

by lrhonda697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
March 01, 2019

Great Customer Service So glad that I went to BMW of Sterling for my service, dealership is great. Robert is a great adviser, very professional and provides awesome customer More

by athomas19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
February 28, 2019

Great Customer Service I received great Customer Service, my representative was Carlos and he was very informative and helped me get my car taken care of. I really liked th More

by idrive2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Call Center, Carlos Martell
February 28, 2019

Thank you Michael Torres ! Michael ensured the vehicle was ready within the time he mentioned. I was also impressed with the waiting area and cafe. The service department staff More

by RpLeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torres
February 27, 2019

Outstanding attention to detail and customer service Beaver Ho was my Service advisor for my recent Winter Check-up Clinic and warranty repair. He is the TOP Notch pick of all advisers I have had in my 3 More

by DarrinAnderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Broyles, Call Center, Zach Gallas, Beaver Ho
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