
BMW of Sterling
Sterling, VA
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Good experience They had a great starting price and were very honest. They worked with me through the whole process even when I had issues. I highly recommend salesma They had a great starting price and were very honest. They worked with me through the whole process even when I had issues. I highly recommend salesman Andrii. He is a very genuine and fair salesman. More
Best Service Adviser The service department has gotten back to form in recent times after a decline in the level of service. This seems evident throughout the service dep The service department has gotten back to form in recent times after a decline in the level of service. This seems evident throughout the service department, but service adviser Sean Spicher is always professional, knowledgeable, friendly, and advocates for the client. More
Top notch dealership Beyond my expectations! Robin always gives exceptional service. I absolutely love interacting with her. She’s sweet and knowledgeable but selfless too Beyond my expectations! Robin always gives exceptional service. I absolutely love interacting with her. She’s sweet and knowledgeable but selfless too . Jessica adds beautiful like to the Service Dept S well. Both are a pleasure working with. More
Comfortable, neat, friendly Pleasant atmosphere comfortable waiting room with many amenities. Staff was helpful friendly. Robin Jones always responded well and was very accom Pleasant atmosphere comfortable waiting room with many amenities. Staff was helpful friendly. Robin Jones always responded well and was very accommodating, even arranging a ride. More
Elijah, Seper and Kevin excellent staff!! Thank you for making my experience so easy when I had already had a terrible day. Very thorough and exceptional customer service by Elijah, Seper and Thank you for making my experience so easy when I had already had a terrible day. Very thorough and exceptional customer service by Elijah, Seper and Kevin. More
Outstanding Experience ! Robert made my service experience great ! I will most certainly recommend anyone i can to Bmw of sterling and make sure that they ask for him =) Robert made my service experience great ! I will most certainly recommend anyone i can to Bmw of sterling and make sure that they ask for him =) More
Great Customer Service So glad that I went to BMW of Sterling for my service, dealership is great. Robert is a great adviser, very professional and provides awesome customer So glad that I went to BMW of Sterling for my service, dealership is great. Robert is a great adviser, very professional and provides awesome customer service. Great overall experience. More
Great Customer Service I received great Customer Service, my representative was Carlos and he was very informative and helped me get my car taken care of. I really liked th I received great Customer Service, my representative was Carlos and he was very informative and helped me get my car taken care of. I really liked that I did not has to wait long and got updated during my time there. More
Thank you Michael Torres ! Michael ensured the vehicle was ready within the time he mentioned. I was also impressed with the waiting area and cafe. The service department staff Michael ensured the vehicle was ready within the time he mentioned. I was also impressed with the waiting area and cafe. The service department staff in general are very courteous and friendly. I will definitely keep bringing in my BMW for service. More
Outstanding attention to detail and customer service Beaver Ho was my Service advisor for my recent Winter Check-up Clinic and warranty repair. He is the TOP Notch pick of all advisers I have had in my 3 Beaver Ho was my Service advisor for my recent Winter Check-up Clinic and warranty repair. He is the TOP Notch pick of all advisers I have had in my 30+ years of car repairs. Service Technician Ana Broyles is very professional and experienced in my Diesel repair. Thanks for the great service and support. More