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BMW of Sterling

Sterling, VA

3.8
874 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 874 reviews

December 31, 2018

Great experience. Thank you BMW of sterling for the help and the team work! I am very satisfied with the service provided. I would definitely come back. More

by Santos garcia pineda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torres
December 31, 2018

Amazing Service Department! If you ever need service on your BMW make sure to see Sean Spicher! He was so helpful when I had my car in for an issue and made me feel comfortable d More

by Jenna Marvel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
December 31, 2018

Very satisfied! On December 18 , I brought my X1 for repair . Previously , I got an appointment suitable for my schedule. Eric Brown took care of me when I arrive More

by Paris7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brown
December 30, 2018

Beaver Ho is Outstanding!! I had the unfortunate experience of engine failure in my 2013 BMW X3. I called BMW and was put through to Beaver Ho as the BMW "triage" person recomme More

by Bobbi Larkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beaver Ho
December 29, 2018

Great experience with Andrii B. I bought my 4 series from BMW of Sterling. From the very beginning Andrii was great with his quick responses and timely emails. I was able to go throu More

by Kkondori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrii Bedratenko
December 28, 2018

Outstanding Service Advisor: Mustophe Mohammad Moses is a true professional and a reflection of the overall service from BMW of Sterling! Responsive to my car's needs, returns calls and advises yo More

by garant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustache Mohammad (Moses)
December 20, 2018

Outstanding service from Sean Spicher!!! Sean is a consummate professional!!! He responds to my text msgs immediately, scheduled me for the free service check in a timely manner and advised m More

by Chris B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
December 17, 2018

Terrible Service Department Took my 550i with 50K miles to this dealership for a coolant leak. They charged me $184 for the diagnostic and quoted me $8,000 in repairs. I then t More

by starman314
Recommend Dealer
No
Employees Worked With
Sean Spicher
December 17, 2018

Friendly and smooth experience This is my 2nd X5 with this exact same dealership, 10 years apart. Andrii is very friendly and honest. He made the normally hassal process into a very More

by Wtang1689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrii Bedratenko
December 14, 2018

Exceptional service ethics by Robin Robin is the sole reason we have changed our servicing needs for our two BMW vehicles from BMW of Fairfax to BMW of Sterling. She provides her clients More

by Stalensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Call Center, Robin Jones
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