
BMW of Sterling
Sterling, VA
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Service on X3 My experience was very good. Robert Harrell had the required service completed quicker than expected and kept me informed about the status of the work My experience was very good. Robert Harrell had the required service completed quicker than expected and kept me informed about the status of the work. More
Great Customer Service I’ve been a BMW of Sterling Customers for years and every time I take my car in for service I’m always satisfied. Great Customer Service! I’ve been a BMW of Sterling Customers for years and every time I take my car in for service I’m always satisfied. Great Customer Service! More
Highly recommended! Had a very good experience shopping for a pre-owned BMW 2-series, which I purchased from BMW of Sterling. My client advisor was Matt Tillman, who was Had a very good experience shopping for a pre-owned BMW 2-series, which I purchased from BMW of Sterling. My client advisor was Matt Tillman, who was patient and knowledgeable, and who did a lot of work to get the vehicle and deal I wanted. More
Great service experience My past 2 visits at the service department were really disappointed to the point I had almost decided not to come back. But This time I had Carlos Mar My past 2 visits at the service department were really disappointed to the point I had almost decided not to come back. But This time I had Carlos Martell as my service representative. He is awesome!! The moment they didn’t have a loaner he immediately took the chance to offer me a shuttle drive which he did himself because the driver was else where, he took me back to work and picked me up later on. On top of that he took care of my cars needs. The dealer has changed since my last visit and Carlos is an asset for this company. More
Service visit on 430 Service department always does a great job. Beautiful facilities and great customer service by all staff encountered. Thanks to everyone who assisted Service department always does a great job. Beautiful facilities and great customer service by all staff encountered. Thanks to everyone who assisted during my visit! More
X4 purchase One of the best car buying experiences I have ever had. Knowledgeable and extremely fair salesman that went above and beyond for sure what was getting One of the best car buying experiences I have ever had. Knowledgeable and extremely fair salesman that went above and beyond for sure what was getting exactly what I wanted More
prompt service staff was waiting for appointment, approached quickly upon arrival with friendliness, offered coffee and guided to cafeteria. loaner car was given for staff was waiting for appointment, approached quickly upon arrival with friendliness, offered coffee and guided to cafeteria. loaner car was given for upon request and car was clean and ready to go. More
Outstanding service My wife and I just purchased our 3rd BMW from BMW of Sterling. Each time we’ve been treated as royalty and given exceptional service. Taking care of t My wife and I just purchased our 3rd BMW from BMW of Sterling. Each time we’ve been treated as royalty and given exceptional service. Taking care of the customer is their #1 priority. More
Great service experience I purchased my car from Sterling BMW 2 years ago and have had exceptional service for each service appointment. Most recently, I had my car towed ther I purchased my car from Sterling BMW 2 years ago and have had exceptional service for each service appointment. Most recently, I had my car towed there after hitting a pot hole and needed a new tire. They had a loaner vehicle ready and waiting and completed the repairs expeditiously. They were also great at communicating during each step of the process. More
Sales and crew Outstanding customer service from Mr Kamal. I’m speechless from the time i walked in, and put me in a comfortable payment, and made sure the the entir Outstanding customer service from Mr Kamal. I’m speechless from the time i walked in, and put me in a comfortable payment, and made sure the the entire delivery process was perfect. There is one place to go for a BMW. BMW of Sterling. Here is the number. 571-434-1944. Make sure to ask for Kamal. Never knew him until I leased my first M3 in 2013. Now I’m on my second M3, he never let me down. Keep up the outstanding work and I will never own any other brand except BMW. More