BMW of Sterling

Outstanding service My first BMW experience-so personal and thorough. Andrii took care of everything and kept me informed each step of the way. He even personally install My first BMW experience-so personal and thorough. Andrii took care of everything and kept me informed each step of the way. He even personally installed my floor mats when they arrived. Thank you!! More

Great experience with Greg C Greg Chery was our salesman. He was much more than that though. Professional, personal, responsive and he listened to everything we asked and translat Greg Chery was our salesman. He was much more than that though. Professional, personal, responsive and he listened to everything we asked and translated that into a real wonderful experience. No rush, no pressure and quick customer service. Will definitely return to see Greg for our next BMW. More

Decent people, responsive Regarding sales: bought my car from Ralf Berthiez--decent guy, no games, no BS. When I am out at the dealership, I look forward to stopping by and s Regarding sales: bought my car from Ralf Berthiez--decent guy, no games, no BS. When I am out at the dealership, I look forward to stopping by and saying hello to Ralf. I recommend him highly. Regarding service--bottom line: I live in Georgetown; there are other dealerships more convenient, but I plan to stay with Sterling BMW. I will ask for Beaver specifically and I am grateful for the loaner car. More

Awesome Experience Tremendous customer service along with great service advisors! They made the car buying experience smooth. We also appreciated their knowledge and th Tremendous customer service along with great service advisors! They made the car buying experience smooth. We also appreciated their knowledge and them treating us like family! More

Great Experience! Staff was kind and courteous while extremely professional. They had extensive knowledge of thier vehicles and knew a lot about their competition. Grea Staff was kind and courteous while extremely professional. They had extensive knowledge of thier vehicles and knew a lot about their competition. Great car buying experience More

Great People Great Selection My siblings have purchased multiple BMWs from Felix Bighem and each of them talked about his professionalism and the service they received. Because o My siblings have purchased multiple BMWs from Felix Bighem and each of them talked about his professionalism and the service they received. Because of his reputation, I traveled from Nashville, TN to Sterling, VA to purchase my 740 LI from Felix. I am thoroughly satisfied with my purchase and will be coming back when I am ready for the next one. James More

Typical outstanding service The professionalism of the service center is outstanding. Beaver Ho is particularly adept at customer service keeping me informed in a timely manner The professionalism of the service center is outstanding. Beaver Ho is particularly adept at customer service keeping me informed in a timely manner regarding the status of my vehicle. Dealing with an aging temperamental car can be frustrating; Mr. Ho makes going to the service center something to look forward to. More

Superb Service Needed new axle. Eric met me early, took care of everything, kept me informed and the results were perfect. My 750 has 165k miles and I expect 200k pl Needed new axle. Eric met me early, took care of everything, kept me informed and the results were perfect. My 750 has 165k miles and I expect 200k plus because of this team. Thanks! More

Vehicle service. Had my BMW service at BMW Sterling. Elijah was my service technician. Elijah went above and beyond his duties. When I dropped my car off he was with m Had my BMW service at BMW Sterling. Elijah was my service technician. Elijah went above and beyond his duties. When I dropped my car off he was with me every step of the process. He kept me informed of what was happening with my car. Thank you Elijah. Keep of the outstanding customer service. Bob Rowe, More

Fast, friendly, complete service We bought our first BMW from BMW of Sterling shortly after they opened in 2003. One of the key reasons we are repeat customers is the responsive and r We bought our first BMW from BMW of Sterling shortly after they opened in 2003. One of the key reasons we are repeat customers is the responsive and reliable service. In particular, our Service Advisor, Beaver Ho, is professional and will always find a way to work you in whenever there’s a problem. He also knowledgeable about service offerings and potential problems and guides you to avoid unpleasant experiences. More