BMW of Sterling

It was great! Kamal was my salesman and he was friendly, patient, and willing to assist in any way he could. Mike in service was also friendly, efficient, and answ Kamal was my salesman and he was friendly, patient, and willing to assist in any way he could. Mike in service was also friendly, efficient, and answered my questions. And the wait time, which he predicted, was right on! More

Elijah Beavers is an excellent service adviser to work with , he is very knowledgeable, honest and courteous. It’s always been a pleasure working with him for the last few years with , he is very knowledgeable, honest and courteous. It’s always been a pleasure working with him for the last few years More

It was a pleasure dealing with Elijah. He was very attentive to our needs. Kept us well informed to the progress being made on our service. attentive to our needs. Kept us well informed to the progress being made on our service. More

Misc repairs to my 2003 BMW 525 Great dealer and excellent service. Mr. Beaver Ho is the very best. Sterling BMW is highly recommended. /the use of a loaner car made my experience Great dealer and excellent service. Mr. Beaver Ho is the very best. Sterling BMW is highly recommended. /the use of a loaner car made my experience the best. More

Warranty Scam Bought a used BMW here and paid almost 5K for an extended warranty. The vehicle also had a service plan that was still active. I brought it in for one Bought a used BMW here and paid almost 5K for an extended warranty. The vehicle also had a service plan that was still active. I brought it in for one oil change under the service plan, and there were no issues. Next oil change, they claim that there is over 3K worth of work that needs to be done and the bulk is not covered by this extended warranty. If you think you're getting anything other than the typical scams from used car dealers here. Think again. Don't buy the warranty, there is one line hidden in the contract under a section about electric vehicles that states NO SEALS OR GASKETS ARE COVERED!!! Let me tell you, that is about all that will ever fail in the ridiculously short coverage period of 48000 miles! Total ripoff. If you want to buy a car, I'd recommend another place, clearly no ethics here. More

All aspects of the service experience were top notch. The work was done well and on time. Robert was very helpful and explained exactly what was done. Thank you first rate. work was done well and on time. Robert was very helpful and explained exactly what was done. Thank you first rate. More

Elijah Beavers was pleasant and professional throughout my service experience. He was very knowledgeable about what needed to be done to my car and made what could have been a long drawn out process smooth my service experience. He was very knowledgeable about what needed to be done to my car and made what could have been a long drawn out process smooth and easy. Thank you Elijah for a job well done! More

Big thank you to Elijah Beavers and the entire service department for taking care of my car! They were super helpful and caring. I appreciated the high level of professionalism that everyone I met showed department for taking care of my car! They were super helpful and caring. I appreciated the high level of professionalism that everyone I met showed me. More

Great experience as always thanks to Elijah Beavers. Had an issue with my passage side heat not getting as hot as the drivers side. Called Elijah, he made sure everything was taken care of quickly and cover an issue with my passage side heat not getting as hot as the drivers side. Called Elijah, he made sure everything was taken care of quickly and covered under warranty. More

Definitely one of the friendliest advisers I have met and I have dealt with many in my days. Was very informative and gave me extra options about an extended warranty. Will definitely be dealing with Moses I have dealt with many in my days. Was very informative and gave me extra options about an extended warranty. Will definitely be dealing with Moses again when I have my next visit. More