
BMW of Stratham
Stratham, NH
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First time with dealer Purchased a BMW CPO in another state and brought it here for its first state inspection. My “advisor” was helpful and friendly, and they even washed m Purchased a BMW CPO in another state and brought it here for its first state inspection. My “advisor” was helpful and friendly, and they even washed my car! My husband has had his car serviced here for years and has been very pleased. More
Only in for state inspection Quick state inspection as it should be. Cannot comment on dealer experience. On top their price was very reasonable. Attentive service and attitude. C Quick state inspection as it should be. Cannot comment on dealer experience. On top their price was very reasonable. Attentive service and attitude. Can Recommend. More
Great service! Michael Rock sold me a BMW X5 and I absolutely love this vehicle. When I stop by to pick up my X5 it looked amazing. The detail of the vehicle all t Michael Rock sold me a BMW X5 and I absolutely love this vehicle. When I stop by to pick up my X5 it looked amazing. The detail of the vehicle all the way down to the genius who gave me a good review of all the electrical equipment in the vehicle. I highly recommend Stratham BMW! More
Total satisfaction Very knowledgeable and friendly atmosphere. Gary, the Service Supervisor, is very detailed oriented and a good listener. My vehicle was fixed on sch Very knowledgeable and friendly atmosphere. Gary, the Service Supervisor, is very detailed oriented and a good listener. My vehicle was fixed on schedule, cost less than estimated and was cleaned inside and out. More
Used Car Purchase It's a good thing I liked the car cause otherwise I probably would have not purchased here. Sales person was nice enough although didn't offer a lot o It's a good thing I liked the car cause otherwise I probably would have not purchased here. Sales person was nice enough although didn't offer a lot of information on the particulars of the car and I left there not even sure how to work all the components. The finance person almost blew the deal altogether and not once looking at me nor listening to what I had to say. They lost a service company as a result of this experience . I think they offer great cars at great prices, just not thrilled with my experience . More
Replace coil springs I live in Kennebunk port Maine and bought my 2003 Saab at Gary Blake. I trust their service and prefer to travel to Exeter for service. I live in Kennebunk port Maine and bought my 2003 Saab at Gary Blake. I trust their service and prefer to travel to Exeter for service. More
Competent work done by entire staff Unexpectedly complicated cause of vibrations was accurately diagnosed and remedied by having 3 rims straightened, 4 wheel alignment and test drives. Unexpectedly complicated cause of vibrations was accurately diagnosed and remedied by having 3 rims straightened, 4 wheel alignment and test drives. Also in tank fuel pump was replaced by factory recall. More
WORST Car-Buying Experience Ever I have few words to describe BMW of Stratham ******HORRIBLE******SCAM******LIERS****** This is my personal experience. I went to them to get X1 ve I have few words to describe BMW of Stratham ******HORRIBLE******SCAM******LIERS****** This is my personal experience. I went to them to get X1 very positively. I had few internet communication and given them my requirement and took appointment for moving ahead. I went to them in morning hours and they did not have any information. That was my first impression. One Sales person they have assigned and somehow, we proceed and finalized X1 and given them more than half of price as deposit and got assured that in 2-week I will get my vehicle. After 4-5 days, I did follow up to check where they are and they said they that they are still looking for them. In 1 week, they told me if you are interested in different config X1 and I told them no and they said they will find out from another dealership. I did give them couple of option in colors. After couple of days I tried them to contact them by email, phone and no response. 1-2 days I tried to call them and they stopped picking my call and stopped replying my mails. I keep calling them and finally could speak with Manager and he gave my information to one of the other manager and there was xxxx lot of miscommunication between their team. I went to BMW of Stratham first time thinking of their brand name and after seeing their response/communication, I would suggest if you really want to buy BMW, never ever go to BMW of Stratham. They do not value what they promise and their customer. More
Used purchase at Ira BMW I had a great experience at this dealer. Sales Reps were courteous and very helpful. I got all my questions answered promptly. Test drive of the vehic I had a great experience at this dealer. Sales Reps were courteous and very helpful. I got all my questions answered promptly. Test drive of the vehicle was good. Vehicle delivered quickly. I would not hesitate buying here again. More
Left with 2 cars instead of 1 dec 2016-awesome experience 1-Susan,our sales person is wonderful. We had no idea which SUV to get. She knows all the details of the car, but gave us all the space we needed to 1-Susan,our sales person is wonderful. We had no idea which SUV to get. She knows all the details of the car, but gave us all the space we needed to decide. Not pushy at all, but there when we needed her. Absolutely the best we have ever dealt with. 2-the GM: Kenny's job is to facilitate negotions and be the oracle of the dealership. GM's come in all flavors. Kenny is 100% honest, knowledgeable, and willing to HELP YOU determine what fits your needs financially as well as functionally. He was always available for questions, and was completely fair during our price negotiations. We each gave a little and in the end reached a very fair deal. As we told him, he was the most pleasant GM we've ever worked with. We went to trade in one car as the lease was expiring. That experience was so great, we decided to trade in our owned car and get another car from Susan. Car shopping can be stressful. Do a little research and go see Susan and Kenny. You won't be disappointed. More