BMW of Stratham

I am very impressed with Jon Parker and this dealership! They were friendly, down-to-earth and professional. At no time did I feel pressured, rushed or uncomfortable, and felt as though we were beginning a They were friendly, down-to-earth and professional. At no time did I feel pressured, rushed or uncomfortable, and felt as though we were beginning a long term relationship as opposed to completing a single transaction. What did they do differently than other dealerships? They were friendly and sincere. They smiled. They were not at all pretentious. Customer focused. Upbeat. Exceeded expectations. Every person in the showroom spoke to me in a respectful and friendly manner. Great waiting area (kid friendly too). I had recently been considering purchasing an all wheel drive vehicle and had been casually looking at Subaru Outbacks and Audi wagons because they were "practical" and seemed a good alternative to an SUV. My heart wasn't in it, I enjoy driving (I'm a former BMW Club member). After a 2 hour commute in Boston traffic on a Friday, I browsed the BMW of Stratham website for an all wheel drive car that would make my commute more fun, and I found it. I spoke with Jon Parker on the phone and arranged a test drive. The car was warmed up and ready to go when I arrived at the dealership, which was nice on a cold day. I fell in love with the car and Jon went out of his way to help me with my trade-in so that I could drive it home that day. Great experience all around, I feel very secure that Jon and the folks at BMW will be there for me when I need them, and I even enjoy my commute! As far as I'm concerned, they have earned a customer for life! More

Picked up my new BMW 3-series convertible today at Stratham - it was a fantastic experience. No sales pressure from anyone, and John was happy to take the time to explain the ins-and-outs of the car Stratham - it was a fantastic experience. No sales pressure from anyone, and John was happy to take the time to explain the ins-and-outs of the car before I left the dealership. And, I got a fantastic price. I had also looked at Bill Dodge BMW in Westbrook, ME - this dealer is a nightmare. In addition to being ignored when I went into the showroom (and after 20 minutes had to ask if there was anyone who could help me...), when we finally started to work on the numbers they wanted to charge me "$750 luxury tax" on a $50k car. The overall experience at Bill Dodge left me feeling that they were looking to take advantage of me. I'm looking forward to many great years of service at Stratham BMW. Do yourself a favor and make the drive - they're worth it! More

I highly recommend this dealership! Everyone I worked with (especially Tim, my sales person) displayed the utmost professionalism and commitment to customer service. No games. No high pressure. Just a with (especially Tim, my sales person) displayed the utmost professionalism and commitment to customer service. No games. No high pressure. Just a great car at a great price. Absolutely fabulous. First class outfit all the way. I live in the Boston area. It's more than worth the drive to this dealership. More

Great salesman, no pressure, made you feel very comfortable, spent as much time as needed to answer all questions, offered drinks and services, made this a very good experience, offered a good pric comfortable, spent as much time as needed to answer all questions, offered drinks and services, made this a very good experience, offered a good price to reduce the need for prolonged negotiations. More

When I decided to buy a new car, I first looked at the Lexus. I loved the car and the dealer was giving me a fair offer, but the salesman, although friendly enough, did not seem knowledgeable and he was Lexus. I loved the car and the dealer was giving me a fair offer, but the salesman, although friendly enough, did not seem knowledgeable and he was too scripted/rehearsed in his approach. Then I considered the Audi. Again, the car I considered had everything I wanted. However, the approach there was high pressure sales and made me very uncomfortable. When I arrived at BMW of Stratham I was greeted in a friendly manner. I was directed to Jon Parker for more information about the vehicles. He was friendly, courteous, respectful, knowledgeable, and enthusiastic about the BMW without making me feel pressured. When I decided on a vehicle, he located the one I wanted and it was at the dealership within my time frame. Overall, a fantastic experience and an amazing car. More

This is my first year with BMW of Stratham and I have nothing but great things to say about the dealership as a whole and about my service agent, John Bowling. I have had to take my BMW in a few times s nothing but great things to say about the dealership as a whole and about my service agent, John Bowling. I have had to take my BMW in a few times so far, mostly for routine maintenance and every time I go John always takes great care of me and my car. The service is impeccable; complimentary car washes, complimentary pick up/drop off services and loaner BMW's, plus a great waiting room with complimentary drinks are just a few bonuses that really make this dealership stand out. Not to mention John calls me on a regular basis to check up on the car to make sure everything is running smoothly. I would absolutely recommend this dealership. I gave them a 4 instead of a 5 in price because it definitely isn't cheap. As a first time BMW owner I would have appreciated a little more explanation on the price of the part + the price of labor. Of course any repair on a BMW is going to be very expensive so I was somewhat ready for a big bill. On the other hand, John often waives the labor fees on small repairs which is greatly appreciated! More

First class service center! Easy making appointments via the exceptional web portal or the old fashioned way of calling the dealer. The service center provides for indoor drive-thru for foul weather condit the exceptional web portal or the old fashioned way of calling the dealer. The service center provides for indoor drive-thru for foul weather conditions. The service manager and service advisors are all professional, knowledgeable and honest. There is none of the usual "sell you what you don't need". Ira BMW of Stratham is a very reputable automotive maintenance and repair center. I service all of my many Mercedes Benz vehicles with Ira BMW of Stratham. Better service than at the Mercedes dealer. That is a telling indicator. Stop by and ask for John the next time you are looking for quality service and service rates better than any other professional service center. More

We contacted John McCormack through their web site. He was extremely knowledgeable and helpful with helping us choose the right vehicles. We went to look at one and came home with two!!! Very low key sa was extremely knowledgeable and helpful with helping us choose the right vehicles. We went to look at one and came home with two!!! Very low key sales approach with no pressure and no gimicks. John is a straight shooter and does what he says he's going to do. We would recommend this dealership (and John's sales approach) to anyone. Beautiful facility and fantastic service. The finance office staff were also extremely helpful and friendly. More

Times new but great as he finds the answers he doesnt know and advocates for the customer. I would ask for him when I do business with BMW sales in the future. I am a repeat customer, which says a lot. know and advocates for the customer. I would ask for him when I do business with BMW sales in the future. I am a repeat customer, which says a lot.... More

Stratham BMW epitomizes the experience one should expect from a premium brand such as this. Tim and everyone else I interacted with did a super job of making me feel welcome, built great rapport and showed from a premium brand such as this. Tim and everyone else I interacted with did a super job of making me feel welcome, built great rapport and showed a genuine interest in my needs. There was no hint of the typical sleazy sales tactics and I can tell there is a thread of integrity that runs throughout the organization. No doubt they have put some effort into selecting the right people, but this is also a testament to good systems and training established by the corporate HQ. We had a glitch with the town registration process and they handled it quickly and efficiently, with no fuss. I look forward to forging a long term relationship with these folks and will recommend them to anyone in search of a beemer! :) More