BMW of Stratham

My experience with IRA BMW while researching cars was terrific. They were very friendly to me and my family and took as much time as we needed to look at a few different vehicles. At one point our chil terrific. They were very friendly to me and my family and took as much time as we needed to look at a few different vehicles. At one point our children were getting restless and without missing a beat, Jason pulled out crayons and paper and they couldn't have been more delighted. Jason took me for test drives of three vehicles: a sedan, a coupe and an SUV to help me decide. There was no pressure to buy at any point neither from Jason nor from the sales manager. Jason also followed up in a couple days with an email to say thank you which was appreciated. I did not end up buying a BMW. However, if in the future I do decide that's the route I want to go, Ira BMW in Stratham will be my first and likely only choice. More

While reliability with the fuel injection system on my 2008 335ix has been a problem, the way the entire dealership has responded with prompt service, perfect new service loaners, and strong and timely co 2008 335ix has been a problem, the way the entire dealership has responded with prompt service, perfect new service loaners, and strong and timely communicaton with the BMW regional reps has been outstanding and without a fault. When I bought from them last year, my larger motivation on choice was a little price driven, but the dealership has proven that being competitive up front need not come at the expense of short changing the customer when the chips are down. Similar problems with another car and another dealer would have had me packing long ago. Service here is really the outstanding part of the business. More

I live in the Boston area. I have leased three new BMW's from these folks. They always beat the prices of the local Boston area dealers by a significant margin. They pick up and deliver my car for service from these folks. They always beat the prices of the local Boston area dealers by a significant margin. They pick up and deliver my car for service and always leave me with a late model BMW loaner, usually equal to or better than my own model. They take all the brain damage out of shopping for and owning a car. In the beginning I thought it would be less convenient to do business with an out of state dealer, but on balance, it's much easier. I don't even have to go to the dealership if I don't care to. More

Have 528it, 540it and X3. Superior sales team who know their product. Great service advisors, parts dept and service team. Great service after the sale. Quality service is a lasting value. Over 100k mil their product. Great service advisors, parts dept and service team. Great service after the sale. Quality service is a lasting value. Over 100k miles on 3 cars which still run and look like new. In my book, that's value for the dollar. More

Kurt was great. He listened to my requirements and come through. Overall a great experience. He was accomodating to my schedule, responsive to my needs, follow-ed with being demanding, overall a great pe through. Overall a great experience. He was accomodating to my schedule, responsive to my needs, follow-ed with being demanding, overall a great person to work with. I would highly recommend Kurt! More

I was convinced that I wanted to own a 3 Series after test driving one at another dealership. I didn't have a good experience at that dealership when it came to setting up the visit to work out the deta test driving one at another dealership. I didn't have a good experience at that dealership when it came to setting up the visit to work out the details of the purchase and was, in fact, stood up. I then called Kurt Baitz at the BMW Stratham dealership, 1 3/4 hours from where I live, to set up an appointment. My experience was everything I had hoped, and more, from a BMW dealership. Kurt worked with me to put a very fair deal together and communicated with me regularly as my car was being built. Upon arrival, in advance of the projected arrival date, we set an appointment to pick up the car. Kurt took all the time I needed to go over all the details of the car so that when I left I was ready. I've been back on occassion for regular service and have been very pleased with the service department (an area that is key in my book). I see Kurt on those occassions and he checks in to see if there are any issues and to assess my level of satisfaction with my car. I've recommended one friend from the Boston area who had her heart set on a 5 Series who had a similar first experience with a local dealership to see Kurt and she too has had a great experience with Kurt and the Straham BMW. My one year anniversary with my 3 Series has just passed and the 29,000 miles have been some of the most pleasurable of my time behind the wheel. Great car, great dealership and a great experience all around. Thanks Kurt and BMW ! More

My husband and I purchased a used Z3 and a new X3 from Kurt Baitz. Kurt was professional and answered all our questions honestly and followed up on any concerns we may have had. Chris Thompson was a ple Kurt Baitz. Kurt was professional and answered all our questions honestly and followed up on any concerns we may have had. Chris Thompson was a pleasure and provided sufficient backup for his decisions during the final price negotiations. We were extremely comfortable and also impressed with Steve Baker's way of going through the required paperwork process. We would definitely recommend BMW of Stratham to any of our friends for new vehicles and/or service. The facility is extremely clean and easily accessible. More

Kurt helped me so much in my lease to purchase agreement - he was the only reason I ended up buying the car instead of turning it in and purchasing another brand of vehicle. He found financing for me, low- - he was the only reason I ended up buying the car instead of turning it in and purchasing another brand of vehicle. He found financing for me, low-pressure but made me realize that I was not going to be happy in anything but my BMW. Kurt made phone calls to me on his days off, after hours always ensuring I was feeling comfortable with the sale. Kurt was a professional, helpful salesman and I appreciate how much of a gentleman he was to me, a single woman. I would recommend anyone to go see Kurt for buying a car - he went above and beyond his job and I very much appreciated his attentiveness to detail. More

This is third BMW purchase and the last two have been with Kurt Baitz and BMW of Stratham. Kurt makes the overall buying process painless and truely is committed to providing his customers with excellent with Kurt Baitz and BMW of Stratham. Kurt makes the overall buying process painless and truely is committed to providing his customers with excellent customer satisfaction. We drove and looked at a number of new cars before this purchase but once again the experience with Kurt and BMW of Stratham had my wife driving away very happy in her 328XI. It's the little things that matter and Kurt knows what his customers want. Thank you BMW of Stratham and more importantly, Kurt Baitz for making this a very positive experience. More

I am giving Stratham BMW the highest marks for it's dedication to delivering an excellent customer satisfaction. They made a bad situation into a great one. The vehicle was in great condition and it dedication to delivering an excellent customer satisfaction. They made a bad situation into a great one. The vehicle was in great condition and it drove beautifully. They were able to meet me at my trade number and I was able to purchase the CPO 3 series at an excellent value. More