BMW of Tallahassee

Totally satisfied with the customer service. Mr. Terrance Purvis was my dealer representative and I can honestly say that his mannerisms is exemplary. Mr. Purvis attention to details of my needs Mr. Terrance Purvis was my dealer representative and I can honestly say that his mannerisms is exemplary. Mr. Purvis attention to details of my needs in leasing another BMW was gratifying. Thank you Mr. Purvis for being so conscientious. More

Top notch excellent service The attention was excellent, he answered all my questions with great length of detail and the estimated time for the service was exact, I’m very satis The attention was excellent, he answered all my questions with great length of detail and the estimated time for the service was exact, I’m very satisfied with the overall experience More

Professional service Just a note of thanks to Lee Woodruff for making me feel st home during my first service visit. He kept me informed as to the status and everything wa Just a note of thanks to Lee Woodruff for making me feel st home during my first service visit. He kept me informed as to the status and everything was addressed as I requested. More

BMW Service with Lee Woodruff Had my first experience with Lee Woodruff and service for my BMW. Lee is very personable, patient and answered all my questions so that I understood w Had my first experience with Lee Woodruff and service for my BMW. Lee is very personable, patient and answered all my questions so that I understood what was needed. He had a car ready for me to use while waiting on mine. Lee is very knowledgeable and I feel I am in good hands with Lee. When I called on a Friday afternoon to schedule service, Lee had me there the next Monday first thing. When you spend a lot of money on a vehicle you want to know you (and your car) are being taken care of and that you matter; I feel this with Lee. More

Purchase of 2019 BMW 430iGC Jeremy Christoph, my Salesman, is excellent (personable and professional). The BMW 430iGC I purchased was well represented on Capital BMW’s website. I Jeremy Christoph, my Salesman, is excellent (personable and professional). The BMW 430iGC I purchased was well represented on Capital BMW’s website. I called and made an appointment with Jeremy and explained that I was from out of town. Jeremy was ready for me when I arrived to view and test drive the car (He had the car pulled in front ready to drive). Jeremy new all aspects of the car. He answered all my questions and even those I did not even know to ask. The proposal that was presented to me was agreeable from the start, this was the best experience I have ever had in the purchase of an automobile. I highly recommend Jeremy Christoph and Capital BMW, Tallahassee, Florida. More

Awesome Customer Service Sam Lester is a very friendly. He always answers questions I have about my car (I have plenty of questions). He takes his time to help me understand w Sam Lester is a very friendly. He always answers questions I have about my car (I have plenty of questions). He takes his time to help me understand whatever is going on with my car and the recommend services for my car. He is very knowledgeable. His customer service is outstanding!!! More

Sam Lester is great! My husband and I have worked with Sam Lester on several occasions and he’s always been great to work with. He’s knowledgeable, explains things well, a My husband and I have worked with Sam Lester on several occasions and he’s always been great to work with. He’s knowledgeable, explains things well, and always has time for us. He follows up when necessary. Sam Lester is a pleasure to work with and we look forward to working with him in the future! More

Service visit for replacement of airbags. Mr. Ian Wyre was the Service Coordinator for the replacement of the airbags in my 2004 BMW 325i. Although my car is older and worn, Mr. Wyre gave me Mr. Ian Wyre was the Service Coordinator for the replacement of the airbags in my 2004 BMW 325i. Although my car is older and worn, Mr. Wyre gave me the same level of respect and attention that I observed with other customers. He is an outstanding example of the type employee that will bring repeat customers to Capital BMW. Thank you for making a rather tedious task less painful. Joe A. Quetone More

Stanford Stephens Our salesman Stanford Stephens provided excellent customer service. When he arrived he already had the vehicles we were interested in parked out front Our salesman Stanford Stephens provided excellent customer service. When he arrived he already had the vehicles we were interested in parked out front for us to test drive. He made the experience enjoyable! Highly recommend Stanford Stephens and Capital BMW! More

Purchased first BMW Thomas Sarrat was such a pleasure to deal with. He was very considerate of our needs along with very informative of the BMW X1 that we recently purch Thomas Sarrat was such a pleasure to deal with. He was very considerate of our needs along with very informative of the BMW X1 that we recently purchased. I honestly would recommend this particular dealership along with dealing with Thomas. Thank you so much Thomas! Such a great experience! More