BMW of Tampa

Ultimate buying experience. Erick M is my go to sales professional for several years now and will be for the foreseeable future. As a Customer Service Manager myself, I really a Erick M is my go to sales professional for several years now and will be for the foreseeable future. As a Customer Service Manager myself, I really appreciate Erick's level of professionalism and attention to detail. I highly recommend going through BMW of Tampa for your next purchase. Smooth transaction as always and a pleasure to do business with. More

no waiting. all issues were dealt with. attitude of employees was above and beyond. will continue to use them for service of my BMW all issues were dealt with. attitude of employees was above and beyond. will continue to use them for service of my BMW More

I own a 2011 BMW 328i and received a recall notification that cited that I need to schedule service at a BMW dealership to have the problem fixed. I contacted BMW of Tampa (formally known as Reeves Motospo that cited that I need to schedule service at a BMW dealership to have the problem fixed. I contacted BMW of Tampa (formally known as Reeves Motosports) to schedule the service on Tuesday, 11 Apr 2023. While there for the service, I also scheduled an oil and oil filter change. The day after (12 Apr 2023), my driver's side front door would not lock or unlock. All other doors functioned normally, just the driver's front door would not work. I contacted the service advisor, Danny Sarmiento, that handled my recall and oil/oil filter change to have this problem corrected. He said that they'd have to run a diagnostic to identify the problem and that it would cost me $275.00. I told him that the door functioned properly prior to their service. However, he still insisted that I'd need to pay the $275.00 diagnostic fee. I then stated that, "It was unacceptable because the door functioned properly before they serviced my vehicle. After about three go rounds with the service representative, Danny Sarmiento, I lost all trust with BMW of Tampa (formally Reeves Motorsports) and finally gave up. If I'm going to have to pay additional money for something that was obviously due to the service they provided, I'll take my business elsewhere. I cannot believe that a business of that size would try to nickel and dime me for an additional $275.00. I hope that other BMW owners see my post and think twice before taking their vehicles to BMW of Tampa (formally Reeves Motorsports), or give their vehicles a more than thorough walkthrough before taking their vehicles home after receiving service there. I am honestly saddened by this experience and still can't believe that this company can't make this right. More

The technology and the skills the employees handling it is amazing. The floor design is perfectly functional. is amazing. The floor design is perfectly functional. More

My salesman Eric Martinez was very knowledgeable and took his time to explain ever uncertainty I had. He did an amazing job and sure I was comfortable every step of the way. He exceeded all expectations as I his time to explain ever uncertainty I had. He did an amazing job and sure I was comfortable every step of the way. He exceeded all expectations as I purchased a 2023 X5 More

Solid Customer service, willingness to be flexible, great attitude/disposition. They were prompt, efficient and thorough. attitude/disposition. They were prompt, efficient and thorough. More

My last 4 BMW’s have been from this dealer and I would never go anywhere else. I have worked with Erick Martinez to obtain all of my vehicles and I consider him family after such a long relationship. He h never go anywhere else. I have worked with Erick Martinez to obtain all of my vehicles and I consider him family after such a long relationship. He has always had my vision as his first priority, and takes endless time to make sure that I get the exact vehicle that I want, and with care. He is accessible and most importantly, honest. I have never worked with someone as diligent and knowledgeable before coming to BMW of Tampa. I would never go anywhere else, because of the relationships and trust that I have with them in this process. They provide the upmost service from the buying process to the vehicle service. I am presented with 5 star service on the maintenance side each and every time, which is another reason to always choose them first. More

Life hit me, and I needed a car ASAP. I went to BMW of Tampa and was immediately greeted by Mr. Erick Martinez. The experience from start to finish was the most enjoyable experience and t I went to BMW of Tampa and was immediately greeted by Mr. Erick Martinez. The experience from start to finish was the most enjoyable experience and that is usually never the case when buying a car. He answered all my questions and did the extra mile. As a female walking into a car dealership, you already have high anxiety from the hassle you know you are about to endure. However, it was never like that here. I am so happy I went to BMW of Tampa and met Erick. I will definitely be back for all my needs. I couldn’t be happier with my new ride. More

Great dealership experience, excellent communication, highly recommended. Justino provided personalized service and helped on every step in the process. highly recommended. Justino provided personalized service and helped on every step in the process. More

If you are looking for a dealer that will give you the run around for months on your transaction and then tell you that they don't accept outside financing, then BMW of Tampa is the dealership to go to. I run around for months on your transaction and then tell you that they don't accept outside financing, then BMW of Tampa is the dealership to go to. I've recently tried to complete a lease buyout with this dealer, which was a waste of time (this will be my 6th BMW purchase). They will first hit you with an inspection fee of $150 (If you didn't know, FL now requires you to complete lease buyouts at a dealer, and you CAN NOT just buy it directly from BMWFS, which doesn't charge a $150 inspection fee). Then state the buyout will have to be on their terms, which means using their in-house finance options so that they can profit more from the transaction. If you want to make a deal in your favor, I would not even bother visiting BMW of Tampa. They are out to maximize profits and not serve the customer. Save your time and money and buy from another dealership. More