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BMW of The Woodlands

The Woodlands, TX

4.7
1,143 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,143 reviews

June 21, 2025

Great dealership with a knowledgeable and efficient service department. Darnell in particular stands out as an excellent service provider. More

by unfair_lemur2k
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Darnell Frank
June 21, 2025

The initial service was great but they did not have the part to service my vehicle. Had a technical issue getting my vehicle's service completed. With the help of the Service Manager and the Service Adviso More

by ct6971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Rodriguez, Joseph Musarra
June 17, 2025

Great service, after a few hiccups, everything went well, Jay was very helpful, as well as some other Asst Mgrs. and Malik in Finance. Pick-up and delivery went well. More

by ajack
Recommend Dealer
Yes
Employees Worked With
Jay, Malik
Jun 18, 2025 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

June 17, 2025

BMW of The Woodlands goes above and beyond to provide the most exemplary service, knowledge and care for all of my BMW needs. Beyond being very professional, they’re also personable and efficient. Couldn’t r More

by sinasarwar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, pleasant, Gabrielle..find me dept
Jun 18, 2025 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need assistance, please don't hesitate to call us. Happy motoring!

June 16, 2025

wonderful service! Great help from James, Jason and Tim. I feel like they are friends. More

by petrouia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Jason (boss of service and a boss!) and Tim
Jun 17, 2025 -

BMW of The Woodlands responded

Hi Petrouia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2025

Jason and Honza are great. They have changed the culture of the service department to be customer focused. More

by swiseman831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Honza
Jun 12, 2025 -

BMW of The Woodlands responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

June 10, 2025

The only fault I have with this dealership was I had to wait over the weekend to get my car as it was out having some detailing done on it. The detailing took longer than I was told and no communications More

by Craig McKenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Quintanilla
Jun 13, 2025 -

BMW of The Woodlands responded

Hi Craig, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

June 09, 2025

Our sales advisor, Jay, was a huge help locating a car that met our specific criteria. More

by SR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, James, Tim
Jun 12, 2025 -

BMW of The Woodlands responded

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2025

Excellent service from all involved, specially from Devon (Sales) and James (Finnace). Everything went as promised. More

by O. R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deavon, James.
Jun 10, 2025 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2025

Very friendly and willing to work with customers. They arranged a pickup and dropoff for me More

by Ghosed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Jun 10, 2025 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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