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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.9
1,413 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,413 reviews

October 06, 2026

Major customer service and friendliness improvements in the service department in just a few months. More

by reyhumberto79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
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October 06, 2026

Bradley in the service department was great to work with. He is a well spoken young man with a great personality.. I enjoyed his help. More

by Jim T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Oct 06, 2026 -

BMW of The Woodlands responded

Hi Jim, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2026

Service department is top notch. Really took care of me and the wait time was reasonable. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Oct 02, 2026 -

BMW of The Woodlands responded

Hello Brad, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2026

Great service and great work. Highly recommend BMW of the Woodlands. Go see Darnell Frank! More

by Emil S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Frank
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Oct 02, 2026 -

BMW of The Woodlands responded

Hi Emil, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 24, 2026

The service department has been great each visit. From communication to performance, they are 5 star. More

by hallmarkchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell, Sergio, Gabriel
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September 23, 2026

Jay Ali is the reason we buy/ lease all our BMW's from BMW The Woodlands and Jason Roy is why they have 100% of our service needs, outstanding Service. Both are at the top of their game. More

by DavidB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Print
Sep 24, 2026 -

BMW of The Woodlands responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! We do hope we can be of assistance in the future. Take care!

September 23, 2026

My service advisor Honza is always helpful when I bring my car in for service. He makes suggestions but doesn’t push anything I don’t want. This is my 3rd BMW they service. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
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Sep 24, 2026 -

BMW of The Woodlands responded

Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We do hope we can be of assistance in the future. Take care!

September 21, 2026

Great service by Aidan Exum, the service coordinator. Professional, courteous and excellent communication with a sense of urgency. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidam Exum
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Sep 24, 2026 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 19, 2026

Customer service was impeccable, from making the appointment to checking out, the communication never stop,awesome ,awesome TEAM. Thx again More

by kglrlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Print
September 19, 2026

The customer service is always 5-Star with Honza. Wonderful honest with great thorough communication . More

by Larry Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Print
Sep 22, 2026 -

BMW of The Woodlands responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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