BMW of The Woodlands

Very friendly and clean. Service and parts staff were very professional and attentive to my needs. Service and parts staff were very professional and attentive to my needs. More

Outstanding service and professionalism! I'm a new "transplant" to Texas and have been a BMW owner for many years. By-far the best dealership, service department and team I've delt with! The I'm a new "transplant" to Texas and have been a BMW owner for many years. By-far the best dealership, service department and team I've delt with! They kept me informed of the status & timing and went out of their way to insure I was comfortable while waiting for my car. GREAT job... highly recommend! More

Once again exceeded my expectations! Jason makes it easy and fun. Techs were spot on. Jason makes it easy and fun. Techs were spot on. More

The initial service was great but they did not have the part to service my vehicle. Had a technical issue getting my vehicle's service completed. With the help of the Service Manager and the Service Adviso part to service my vehicle. Had a technical issue getting my vehicle's service completed. With the help of the Service Manager and the Service Advisor everything worked out. I was pleased with the servicing of my vehicle. Thank You Joseph Musarra Zachary Rodriguez More

Great dealership with a knowledgeable and efficient service department. Darnell in particular stands out as an excellent service provider. service department. Darnell in particular stands out as an excellent service provider. More

Great service, after a few hiccups, everything went well, Jay was very helpful, as well as some other Asst Mgrs. and Malik in Finance. Pick-up and delivery went well. Jay was very helpful, as well as some other Asst Mgrs. and Malik in Finance. Pick-up and delivery went well. More

BMW of The Woodlands goes above and beyond to provide the most exemplary service, knowledge and care for all of my BMW needs. Beyond being very professional, they’re also personable and efficient. Couldn’t r most exemplary service, knowledge and care for all of my BMW needs. Beyond being very professional, they’re also personable and efficient. Couldn’t recommend a better dealership. More

wonderful service! Great help from James, Jason and Tim. I feel like they are friends. Great help from James, Jason and Tim. I feel like they are friends. More

Jason and Honza are great. They have changed the culture of the service department to be customer focused. They have changed the culture of the service department to be customer focused. More

The only fault I have with this dealership was I had to wait over the weekend to get my car as it was out having some detailing done on it. The detailing took longer than I was told and no communications wait over the weekend to get my car as it was out having some detailing done on it. The detailing took longer than I was told and no communications took place to advise me of this. My salesman was out on Monday and Tuesday and nobody called nor returned my voicemails for two days. I drove into the dealership on Monday and was told by the general sales manager that the car would be ready on Tuesday and that he would call me that morning. He never called nor did he return my voicemails. I went back on Tuesday afternoon and was given the same old song and dance. To make a long story short, I received my car on Thursday, 6 days after the sale. It had not been detailed. All the door jams were dirty and the leather interior had places on it that with smudges and dirt that came off easily when rubbed with a damp chamois. I would expect a lot more from a high line dealership like BMW of The Woodlands. More