Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
Vehicles
4.9
1,425 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership
View Awards

17830 Interstate 45 South

The Woodlands, TX

77384

Directions

By Type

Showing 1,425 reviews

December 01, 2022

I expected BMW level service and communication and received subpar support I would expect from any mid to low grade service shop. I was told my car was ready to pickup, drove to dealership, found o More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob, service desk
Print
Dec 02, 2022 -

BMW of The Woodlands responded

Lyle, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 776-4610 to discuss what we can do to help.

December 01, 2022

Very professional. Clean. Polite. No pressure to buy warranty but did show us all options wrt warranty More

by jdoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan
Print
Dec 02, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

Great customer service-makes the car buying process from test drive to driving out enjoyable. Ask for Colyn!! More

by tonyahouston9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colyn
Print
Dec 01, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2022

Excellent overall. Jason was great to work with. The technician was able to identify the issue and resolve it within the given time frame. More

by Anti_hotz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Print
Nov 30, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 28, 2022

BMW of the woodlands took care of us from start to finish. We ordered my car just the way I wanted it and it even came in early. More

by jbella1769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Mhaid
Print
Nov 30, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

My first time using this service center. Staff was helpful and professional. Jason was my Service Manager and did a great job. More

by Gray Golze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Print
Nov 24, 2022 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Thank you so much for being one of our valued guests, and we look forward to your next visit!

November 20, 2022

Our experience here was by far the best we have had ever. David that was helping us was very nice, professional, honest. i would definitely g back here for another future car. More

by Nikishah Maknojia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Quintanilla
Print
Nov 23, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 18, 2022

Closed to my home and service is good. The young advisors are nice to me every time we went there. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie, Braydon and the best advisor is a young white girl there
Print
Nov 22, 2022 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

November 15, 2022

Service is great! Service rep is terrific! Jason! We had everything explained in a very professional way! Jason is terrific! More

by Dargie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Print
Nov 18, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 12, 2022

Great experience from placing the order, being kept up to date on the status and final delivery of the vehicle. Joseph and team made the process easy from start to finish. We are repeat customers and and w More

by sghardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Swinney
Print
Nov 21, 2022 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

1
...
99
100
101
...
143