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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,141 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,141 reviews

October 29, 2021

The auto collision center had my car for 2 months for a simple finder never. More

by brownq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Lopez Chris Singleton
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Nov 01, 2021 -

BMW of The Woodlands responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help. We hope to hear from you.

October 29, 2021

Very helpful and great customer service. Answered all my questions and took time to explain what was needed More

by lashazzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daunte
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October 25, 2021

Service is excellent……Jeff Whitaker is a top rate professional! BMW The Woodlands has exceeded my expectations! More

by BWise1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Oct 29, 2021 -

BMW of The Woodlands responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2021

We have been purchasing BMW's from the same salesman for 20 yrs and having them repaired and cared for by the same service writer for 20 yrs.. 20 yrs = many beautiful cars = equals very happy BMW owners !! More

by derwostypc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Mark Toups/Service Jeff Whitaker
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Oct 29, 2021 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2021

Great dealership. Everyone is friendly & helpful. We love to stop quite often & browse even when we are not in need of a car at that time. More

by bevlangley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lutz
Report | Print
Oct 26, 2021 -

BMW of The Woodlands responded

Hi Bevlangley, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 24, 2021

Good, friendly, convenient, needed, available, clean, great, superior, worthy, first class welcome and professional service. More

by lndiaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Beyeler
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Oct 26, 2021 -

BMW of The Woodlands responded

Hello Lndiaz, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 22, 2021

Convenient, helpful, proficient, friendly. They are always ready to handle my car when I arrive and provide a loaner quickly More

by Davidmarkcobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
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Oct 24, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2021

Excellent customer service and the service advisor was very accommodating even though the dealer doesn’t have enough loaners More

by R.ghanem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza Hijacek
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Oct 23, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 17, 2021

prompt response and appropriate follow up later. Friendly and unpressured. Hope to do business with them soon More

by dbloodgd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
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Oct 19, 2021 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2021

Unprofessional. I would not recommend this place. Hours of sitting and they didn’t even get all the paperwork they needed which turned into frantic calls from them. Very unprofessional. More

by allen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damion
Report | Print
Oct 19, 2021 -

BMW of The Woodlands responded

Hi Allen, thank you for leaving this detailed feedback about your experience with our dealership. Our general manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

Oct 19, 2021 -

allen responded

No thanks.

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