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BMW of The Woodlands

The Woodlands, TX

4.8
1,288 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,288 reviews

February 06, 2022

Best dealership experience we’ve ever had. The ordering process was smooth and both the salesman and sales manager were outstanding throughout the entire process. More

by Jennifer P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Herbert
Feb 08, 2022 -

BMW of The Woodlands responded

Hi Jennifer, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 05, 2022

Turn around time of repair took 2 days for a rear brake, oil change and new tire installation, too expensive and not productive More

by Jorgeatencio70592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Jenkins
Feb 08, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (936) 776-4610. We would appreciate the chance to turn your experience around.

February 04, 2022

Great service support from Mr. Hajicek, was a pleasure working with him will definitely be coming back for more service. More

by fab5cooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hanzo HAJICEK
Feb 08, 2022 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2022

Great service support from Mr. Hajicek!…always takes care of me and is the best service advisor. More

by Breck.bacon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Hajicek
Feb 08, 2022 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 03, 2022

I could not be happier with the service and help I received from David Q and everyone else I interacted with. David was more than helpful, extremely knowledgeable, and incredibly genuine. More

by Chris.krszjzaniek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quintanilla and Misty
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

Awesome customer service, knowledgeable sales personnel who are honest and trustworthy. I have been a repeat customer and will continue to buy from BMW of The Woodlands. More

by Smurfette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Swinney
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

Dante was a very helpful and knowledgeable service advisor! I will return for future service needs. More

by gobani66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante B
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

Tom Thong is a pleasure to have as our consultant. No nonsense, to the point and delivers what he says. Great Ambassador for BMW of The Woodlands. More

by claus.schensema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Thong
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2022

I always loved the dealership and my BMW but when I went to inquire about turning in my lease and getting another one I was told that they didn't have any cars. Nobody has cars; however, they didn't even o More

by montyshery
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron McCormick, Sales (who is a jerk) and Bobby in service (who was great)
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (936) 776-4610 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 02, 2022

I have needed to take the care back several times due to a problem with the GPS screen. The customer service rep was very helpful cooperative. More

by DocSingh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 06, 2022 -

BMW of The Woodlands responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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