BMW of The Woodlands

I have needed to take the care back several times due to a problem with the GPS screen. The customer service rep was very helpful cooperative. a problem with the GPS screen. The customer service rep was very helpful cooperative. More

Great customer service consistently every time that I have to go. Dante is always responsive and keeps me updated on the progress and if anything changes. have to go. Dante is always responsive and keeps me updated on the progress and if anything changes. More

Comprehensive service and quality results usually completed on time. Customer must first order necessary parts that are outside usual consumables completed on time. Customer must first order necessary parts that are outside usual consumables More

This was my first time at this dealership as I purchased my car used elsewhere. Service was as expected. my car used elsewhere. Service was as expected. More

The service department is always very professional and very thorough. I always have a pleasant experience when I’m there! very thorough. I always have a pleasant experience when I’m there! More

Very professional. Beautiful dealership. I was well taking care of. I know where to go for anything car related. taking care of. I know where to go for anything car related. More

I always have the best service whenever my vehicle needs attention. Jeff is very considerate of my time and keeps me informed. Bonus points this last visit receiving a video from the technician with the ins attention. Jeff is very considerate of my time and keeps me informed. Bonus points this last visit receiving a video from the technician with the inspection and recommended services for my next visit. More

The whole process was painless. Simple to manage and comfortable surroundings while you wait for your car. comfortable surroundings while you wait for your car. More

Everyone was professional, friendly and went out of their way to make sure I was informed of when my vehicle would be ready. Dante and Honza are the best at customer satisfaction! way to make sure I was informed of when my vehicle would be ready. Dante and Honza are the best at customer satisfaction! More

We arrived at the dealership and was approached by Joe or Joseph and requested what type of vehicle and Price range we were looking for Joe left to look for a vehicle in our price range and he never returned Joseph and requested what type of vehicle and Price range we were looking for Joe left to look for a vehicle in our price range and he never returned, 30 minutes later we had to walk back in the dealership to ask for someone else or Joe for help. I don't know if Joe AKA Joseph didn't think our price range was good enough for him, he was very rude. Final a gentleman name James DeGomez came out to greet us and he was very informative and polite we purchased a Car from him. Thank you, James for helping us with our purchase you made it very easy, I think Joe or aka Joseph needs to rethink on how he treats people (sales manner's.) also, I never had a manager approach us at the dealership to say Thank you, Thank you so much James DeGomez you will make a Great Salesman with your politeness. Donald and Maria Miller (Deer Park ,Texas) More