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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,126 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,126 reviews

May 20, 2024

The service experience was excellent. Thanks Zackary for well done work. I will definitely recommend this place More

by guijundeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Rodriquez
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May 23, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

May 19, 2024

Always a good service and excellent attention, the time spent is reasonable and the waiting area is comfortable. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa
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May 22, 2024 -

BMW of The Woodlands responded

Hi Angel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2024

Great service! They really heard my need of getting a bigger suv and needing to trade in my current BMW because of my divorce and they worked magic to help me out. More

by rlknight32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Huon
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May 16, 2024 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 10, 2024

Service is fantastic. They make you feel like a valued customer. Everything I was promised at purchase of my BMW is delivered. Darnell is great to work with. He is quick a More

by DGentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
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May 12, 2024 -

BMW of The Woodlands responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 07, 2024

Darnell went above and beyond my expectations. Excellent CRM! Thank you, Darnell. 10/10 score! More

by claus.schensema
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Darnell went above and beyond my expectations. Excellent CRM! Thank you, Darnell. 10/10 score!
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May 10, 2024 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 04, 2024

Taken right away , found problem, nail in tire. Darnell took care of everything, replaced new tire. Took just over an hour and I was on my way. More

by rjcleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
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May 06, 2024 -

BMW of The Woodlands responded

Hello Rjcleland, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2024

Got my windshield replaced through insurance. Bob worked with insurance to make sure it was paid directly to BMW and handled a ride home and pick up while repair was done. I appreciate how easy More

by crystallink04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
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May 06, 2024 -

BMW of The Woodlands responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

May 01, 2024

All ingredients are present. Need to communicate better. Drop reliance on online and text comm., or vastly improve for better customer experience, and, likely, better crew experi More

by Pvanderwal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honzo
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May 03, 2024 -

BMW of The Woodlands responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2024

Gabriel was very attentive to my problem with my X1. Told me how much it would be. Excellent customer service. Very fast and efficient. I have been a customer for 5 years.. More

by Rembert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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May 03, 2024 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2024

We had really good experience they made it very easy and very fast car buying ever More

by Patel Narendra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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May 03, 2024 -

BMW of The Woodlands responded

Hi Patel, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

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