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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,144 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,144 reviews

October 04, 2023

Pleasantly surprised at the very friendly staff. Not only was our salesman knowledgeable, but very helpful and friendly. Everyone in the dealership was super friendly! More

by Mrs Gibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matias Vasquez
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Oct 07, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Always great service with BMW, highly recommended if you need any maintenance on your BMW. More

by cynthialarue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Oct 05, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

October 02, 2023

I had fuel tank issue. Issue solved! Thanks a lot Jeovanis and BMW!! Great job! More

by joseph3541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovanis
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Oct 04, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 04, 2023 -

joseph3541 responded

I guess no more issues! I Recommend this dealership.

October 02, 2023

Very professional and easy to work with. No high pressure games. They were thorough to get me the best rate possible. More

by Jeffluntz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco
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Oct 05, 2023 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Aaron, Jared, Theodore and the sales team at BMW of the Woodlands are superb. I will definitely be buying another vehicle from this dealership. More

by Alydia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Jared, and Theodore
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Oct 02, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 28, 2023

Very professional. Car was ready when promised. Kept me well informed of the whole process. More

by lad12356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Oct 01, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

Excellent customer service and knowledge! Great communication and professional.environment. Will definitely be a returning customer More

by Angela S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Oct 01, 2023 -

BMW of The Woodlands responded

Hi Angela, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 27, 2023

Honza Hajicek provided very professional and couteous service. He informed me what needed to be done and delivered my fixed BMW in the time period he promised. More

by Tomrtuohy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
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Sep 29, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

Hanza is the best service manager I’ve had the experience of working with. My car has always been well taken care of by the dealership. Keep up the great work! Look forward to continued service with my new More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza
Report | Print
Sep 29, 2023 -

BMW of The Woodlands responded

Hi Bobby, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2023

The whole process at the BMW of The Woodlands was great until the days leading up to receiving my car. The days kept on getting pushed back from Saturday to Monday, Monday to Tuesday… etc. I didn’t receive More

by Vwendy70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, James, Misty
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Sep 28, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

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